What are the responsibilities and job description for the ServiceNow HRSD Solution Lead Specialist position at Talascend?
Talascend is currently seeking a ServiceNow HRSD Solution Lead Specialist for a long-term contract position located in Foster City, CA.
OVERVIEW :
We're looking for a seasoned ServiceNow HRSD Solution Lead Specialist to support the People Experience (PEx) Technology team with the management of ServiceNow HRSD processes. This individual will work closely with the Now Platform team to lead the implementation of ServiceNow's HR Service Delivery (HRSD) module, including configuration of workflows, integrations and tiered support structures. The ideal candidate has a blend of project management, ServiceNow expertise, and HR process knowledge to ensure successful adoption and alignment with organizational needs.
RESPONSIBILITIES :
- This individual will need to demonstrate strong technology operations management, solution design, product backlog management, and leadership skills to coordinate across multiple groups including PEx Stakeholders, and Technology, to govern and deliver system enhancements, releases, and upcoming projects
- As a Solution Lead for our team, you will use your knowledge and experience of HR operations and the ServiceNow HR Service Delivery (HRSD) platform to optimize our clients HR operations and help them drive business results
- Supporting ServiceNow HRSD projects and work-streams through discovery, design, build, test, and deployment activities
- Providing hands-on Project Management to ensure deadlines are met and key deliverables are always accurate
- Working with both functional and technical teams through requirements gathering and sprint design sessions for the ServiceNow HRSD applications. Serve as the bridge between business and technical teams by translating business needs into clear technical requirements and solutions.
- Coordinate across various PEx and IT teams to ensure project deliverables are on track and escalate issues as appropriate to be able to mitigate any risk
- Recommend optimizations and improvements to existing solutions based on feedback from PEx stakeholders
- Systematically tracking, documenting and communicating business requirements to the ServiceNow development team
- Managing design of enhancements including establishing key milestones, finalizing scope and high-level architecture
- Supporting the iterative configuration of ServiceNow HRSD, engage stakeholders to conduct reviews through joint design sessions
- Perform other role-related duties as assigned
REQUIREMENTS :
We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.
Drug Screen may be required.
