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Lab Instrumentation IT Support

Talent Groups
Andover, MA Full Time
POSTED ON 2/11/2025
AVAILABLE BEFORE 5/8/2025

Seeking an IT Laboratory System Support Specialist to manage and troubleshoot lab systems (LIMS, ELN, SDMS) and instrumentation at Andover and Bedford sites. This role involves working closely with cross-functional teams to ensure system functionality, compliance, and timely issue resolution.

Responsibilities :

  • Administer lab systems (LIMS, ELN, SDMS).
  • Provide technical support for lab instruments and software.
  • Manage ServiceNow tickets and assist with system updates.
  • Support compliance with cGMP , GCLP , and 21 CFR Part 11 .
  • Work with vendors for instrument and software maintenance.
  • Provide on-call support as needed.

Qualifications :

  • Bachelor’s degree in Science or Technology.
  • 1–3 years of experience in lab IT or medical tech.
  • Familiar with LIMS, lab instrumentation (PCR, UPLCs).
  • Strong troubleshooting and communication skills.
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