What are the responsibilities and job description for the Admin/Support/Clerical/Call Center - Administrative Assistant position at TALENT Software Services?
Job Purpose:
Perform advanced, diversified, and confidential administrative duties which directly support executives (Vice Presidents). The position requires broad and comprehensive experience, high organization, skill, and knowledge of the organization, policies, and practices as well as a positive attitude.
Core Responsibilities
Perform advanced, diversified, and confidential administrative duties which directly support executives (Vice Presidents). The position requires broad and comprehensive experience, high organization, skill, and knowledge of the organization, policies, and practices as well as a positive attitude.
Core Responsibilities
- Provides administrative support to the executive and the executive's immediate staff with a high degree of integrity, tact, diplomacy, and confidentiality.
- Communicates requests and information from the executive to managers and others in the organization and follows up on the status of assignments.
- Assists the executive with managing workflow by scanning, highlighting, and prioritizing incoming correspondence, e-mail, verbal requests, etc., and engages in subsequent follow-up of action items. Initiates routine correspondence and resolves routine inquiries.
- Prepares reports, presentations, agendas, and meeting minutes as required. Creates the reports with multiple applications including but not limited to Microsoft Word, Excel, and PowerPoint.
- Manages and supports telephone calls, visitors, mail, and email.
- Coordinates meeting activities, manages executive's calendar, prepares travel arrangements, expense accounts, and processes contracts/invoices in a timely manner.
- Maintains effective partnering relationships with other executive administrative support ensuring a high level of teamwork and sharing of appropriate information.
- Serves as a backup for other executive administrative support as needed.
- Performs other duties as assigned, i.e., coordinate delegations of authority, new hire set-up.
- Complies with all policies and standards.
- Role is hybrid in Allentown, PA office - home Monday/Friday and in office Tuesday, Wednesday, Thursday, or more often as required to escort visitors, support meetings, and other in-office activities.
- High School Diploma and 5 years experience
- Associate's Degree with 3 - 5 years experience
- Proficiency in typing and using multiple computer applications including the MS Office Suite of products, Word, Excel, and PowerPoint. Ability to learn and facilitate Zoom/Teams meetings.
- High degree of integrity and respect for maintaining confidential information.
- Ability to prioritize work assignments with flexibility to quickly adapt to rapidly changing priorities and to a changing environment.
- Ability to clearly convey simple and complex material - verbally and written.
- Ability to remain cooperative and tactful in stressful situations.
- Ability to work independently with limited supervision or in a team environment.
- Willingness to learn and share information (as needed) using different methods, for example: PowerPoint, SharePoint.
- Ability to learn and anticipate future needs and proactively address those needs.
- Demonstrated mastery in PC skills; experience with presentations and information sharing software; for example, PowerPoint, SharePoint.
- Experience in supporting an executive officer.
