What are the responsibilities and job description for the IT SYSTEMS ANALYST position at TALENT Software Services?
Summary:
- This position independently manages multiple medium or single department-scale IT internal business projects from inception to close, including resource management, risk identification and mitigation, quality assurance and change control.
- Leads process improvement or new business service implementation.
- Creates, provides and facilitates end user training.
- Leads proactive communication between and among business proponents, stakeholders and IT Leadership regarding assignments.
- Contributes to the improvement of established guidelines, tools, templates and methodologies.
- Reports department measurements and communicates metrics on activities.
- Broad general knowledge of information technology and institution activities.
- Develops proposals that consider alternatives and business case.
- Routinely interacts with IT vendors and provides technical interpretation for required services. May lead process or quality improvement efforts.
- Individual would assist with supporting of the Florida Unbound go lives. Troubleshooting issues, taking on call and assisting to build documentation.
- Quick learner
- Technical troubleshooting-required
- Support skills-required
- Healthcare experience would be ideal
- Bonus if prior Service Now experience
