What are the responsibilities and job description for the Non-Clinical - Administrative - Case Management Assistant position at Talent Software Services?
This position offers a 100% remote work environment, supporting the Pacific Time Zone. Preference is given to candidates from Nevada or Oregon. Applicants from California and Washington are not eligible.Key Requirements : Knowledge and experience with Epic EHR. Willingness to work on a rotating weekend schedule. Experience with UR transmission, managing high volumes of faxes and voicemails, and data entry.ResponsibilitiesTransition of Care (TOC) Coordination Coordinate and implement the TOC / Discharge plan for ambulatory patients. Collaborate with Case Managers and Social Workers to assess patient needs and develop the TOC plan. Ensure timely discharge by prioritizing and coordinating care across the continuum. Monitor progress and communicate any barriers to achieving TOC goals. Facilitate patient transfer to post-acute facilities, including documentation and transportation arrangements.Departmental Goals & Objectives Participate in rounds with Case Managers and Social Workers to provide updates and direction. Deliver the Medicare "Important Message" and inform patients of their discharge rights. Identify, communicate, and resolve barriers to a timely TOC plan. Contribute to daily team huddles and department meetings. Collaborate on interdependent tasks and share knowledge with team members.Communication Maintain accurate and current documentation according to department standards. Enter CC notes and capture key discussions in the electronic medical record. Provide clerical support, including copying, faxing, scanning, and data entry.Customer Service Demonstrate tact and respect for all customers. Build positive relationships with customers and partners. Use effective communication skills to resolve issues productively. Comply with confidentiality policies and HIPAA regulations.Education & Experience High School Diploma or equivalent experience. 1-year recent relevant experience.Skills & Knowledge Strong oral and written communication skills. Interpersonal and time management skills. Ability to work effectively in a fast-paced environment. Intermediate PC and word processing skills.For more information on physical activities and requirements, please refer to the job requirements link provided.
