UX Designer

Title: UX Designer

Location: REMOTE but Candidates must be local to a Client Facility (Stamford, CT; Irving, TX; or Fort Myers, FL)

Duration: 6 months contract on w2 (NO C2C)

• Portfolio Requirement: MUST have online portfolios reflecting past designs in Salesforce and other CRM systems.
• Experience:
• Should have 3 years of experience designing web and mobile apps and 5 years of general design experience.
• Specific experience developing for Sales Cloud/Service Cloud is required.
• Should be able to lead user experience projects and coach product owners on setting metrics for user experience success prior to implementation.
• Must have experience designing for Salesforce's capabilities and out-of-box (OOB) features.
• Education: Must have completed a BA degree for consideration.
• Work Hours: Must be able to support EST hours for this assignment.

Key Responsibilities

• Create high-fidelity design artifacts, including wireframes, mockups, and prototypes, that reflect thoughtful, scalable, and intuitive solutions.
• Champion the correct usage of the Salesforce Lightning Design System across product teams.
• Deliver comprehensive design specifications and work closely with developers to ensure pixel-perfect implementation.
• Participate in and facilitate design critiques, design thinking workshops, and user testing sessions.
• Integrate user feedback, enterprise processes, and business requirements into ongoing user experience changes and functionality.
• Support multiple projects while prioritizing workflow based on ROI and business value.
• Analyze and incorporate quantitative data and qualitative insights into design.
• Advocate for prioritizing design-centered changes and improvements that are user-centric while driving value based on user experience.

Required Skills and Experience

• Design Experience:
• 3 years designing web and mobile apps.
• 5 years of general design experience.
• Experience driving execution for complex enterprise products across multiple workstreams.
• System Design Expertise:
• Proficient in creating and working with robust design systems.
• Salesforce Lightning Design System experience is preferred.
• Technical Proficiency:
• Skilled in Figma, including building and maintaining component libraries.
• Strong visual and interaction design skills with an eye for pixel-perfect detail.
• Experience designing layouts and user processes in Salesforce.com (Sales Cloud and Service Cloud).
• User-Centric Focus:
• Solid grasp of user-centered design (UCD), including information architecture, app interactions, planning and conducting user research, user testing, A/B testing, prototyping, heuristic analysis, usability, and accessibility.
• Collaboration:
• Ability to work with geographically distributed teams to design user experiences that meet client needs and business goals.
• Responsive Design:
• Expertise in adapting designs for different devices and understanding what translates from desktop to mobile.
• Communication Skills:
• Strong brand and user experience instincts.
• Ability to iterate designs efficiently and communicate requirements effectively with technical partners.

Education

• Bachelor's degree in graphic arts, design, communications, or a related field is required.