What are the responsibilities and job description for the Commercial Lines Account Manager position at Talentfoot Executive Search and Staffing?
About Us
We are a family-owned independent insurance agency dedicated to providing personalized insurance solutions for both commercial and personal needs. Their unwavering commitment to innovation and customer satisfaction has earned them recognition within the industry, including accolades for service excellence. The company's collaborative and inclusive culture fosters teamwork and professional growth, making it an exceptional place to work. As they continue to expand, they are seeking a dedicated Commercial Lines Account Manager to join their team and contribute to their mission of delivering outstanding insurance services.
Position Overview
This role offers a unique opportunity to manage a diverse portfolio of commercial insurance accounts, directly influencing client satisfaction and retention. As the primary point of contact for clients, your expertise will be pivotal in customizing insurance solutions and ensuring seamless policy administration. With a proven track record, this position provides significant career growth potential, potentially evolving into a senior management role within a defined timeframe. Your contributions will align closely with the company's strategic goals, playing a crucial part in their continued success and expansion.
Key Responsibilities
- Manage a diverse portfolio of commercial accounts, acting as the main contact for client inquiries.
- Build strong relationships with clients and collaborate with internal teams to provide customized insurance solutions.
- Oversee policy modifications, renewals, and monitor performance to prevent coverage gaps.
- Utilize AMS and CRM systems for effective data management and process improvements.
- Stay informed about industry trends and regulatory changes to provide clients with up-to-date information.
- Assist in the development and implementation of strategies to enhance client satisfaction and retention.
- Coordinate with underwriters and carriers to negotiate terms and premiums favorable to clients.
- Conduct periodic reviews of clients' insurance programs to ensure adequacy and compliance.
Qualifications
Required:
- A proven track record of managing commercial insurance accounts with a focus on client satisfaction.
- A minimum of 5 years of experience in commercial insurance account management or a related field.
- Valid Property and Casualty (P&C) Insurance License.
- Proficiency in AMS and CRM systems.
- Strong knowledge of commercial insurance products and regulations.
- Excellent communication, negotiation, and problem-solving skills.
Preferred:
- Experience in developing and implementing client retention strategies.
- Ability to adapt to a fast-paced environment and manage multiple priorities.
- Strong collaborative mindset with a passion for continuous learning.
- Korean speaking preferred.
If you're ready to make an impact and take your career to the next level, we’d love to hear from you. Apply now, and a member of our recruitment team will be in touch should your track record of success, experience, skills, and qualifications match our client's requirements.
Talentfoot Overview
Talentfoot Executive Search specializes in future-proofing organizations by securing forward-thinking leaders across sales, marketing, eCommerce, product, data, operations, finance, and technology with a track record of accelerating growth, innovation, and profitability. Since 2010, we’ve partnered with more than 2,500 companies and lead the industry with a 98% client success rate. Learn more at Talentfoot.com.