What are the responsibilities and job description for the Billing Specialist position at TalentSource360?
The Billing Specialist is responsible for managing client account setup, billing arrangements, and account management for assigned portfolios. This role works closely with teams throughout the billing cycle to ensure accuracy, compliance, and efficiency. The position offers flexibility, with options for hybrid work in select office locations or fully remote work in approved U.S. states.
Responsibilities
Responsibilities
- Build and maintain strong, collaborative relationships with attorneys, staff, and clients to ensure compliance with billing requirements.
- Verify rates, implement outside counsel guidelines, monitor fee caps and discounts, set alerts, and coordinate with the Billing & Intake Committee on adjustments.
- Oversee the billing process from prebill review to final submission, ensuring accuracy and timely processing while adhering to client and attorney specifications.
- Collaborate with eBilling Coordinators to set up client accounts with electronic billing requirements, troubleshoot submission issues, and ensure timely payment.
- Communicate directly with clients and attorneys regarding billing arrangements, special requests, accruals, audits, and payment reports.
- Maintain updated prebill status reports and monitor unapplied cash, assisting in accurate payment applications and trust fund allocations.
- Establish effective backup support processes, including cross-training and knowledge sharing, to ensure seamless billing operations.
- Bachelor’s degree in accounting, finance, or business preferred, or equivalent experience.
- Prior experience in a law firm or professional services environment preferred.
- Proficiency with financial management systems and advanced Excel reporting.
- Strong analytical skills and ability to assess financial data and trends.
- Ability to manage multiple tasks and deadlines with a high level of accuracy and detail.
- Excellent communication skills, both written and verbal, with the ability to convey complex information clearly.
- Proven ability to work independently while delivering exceptional client service through teamwork.
- Strong problem-solving skills, initiative, and a commitment to confidentiality.
- Flexible to work additional hours as needed.
