What are the responsibilities and job description for the Customer Service/Account Representative - TalentZok position at TalentZok?
Customer Service Representative- TalentZok OVERVIEW Are you looking for a new career opportunity with an exciting company! Then we've got the right team for you! In this role, you're responsible for the duties listed below. Immediate opening for a Customer Service / Account Representative in Torrance, CA who possesses : -Customer Service / Key Account Rep. - 2 yrs.-Handle B2B key accounts (National Retail Chains) -Outlook / MS Office Suites - Proficient-Bilingual Spanish a but not requiredEmail resumes to mrico@(949) 204-3861 FULL DESCRIPTION : The selected candidate will be responsible for : -Handle key account customer inquiries and complaints-Provide information about the products and services-Troubleshoot and resolve product issues and concerns-Document and update customer records based on interactions-Develop and maintain a knowledge base of the evolving products and services-Perform all general office administrative functions, including answering phones and emails and routing to the appropriate person, filing as required, general office organization-Invoice reconciliation and collections-Take customer orders via telephone and email-Assist with the coordination and tracking of customer orders to ensure proper communication and delivery The selected candidate will also possess : -Previous experience in customer service, sales, or other related fields-Ability to build rapport with clients-Ability to prioritize and multitask-Positive and professional demeanor-Excellent written and verbal communication skills Hourly Pay Range : $21-$24 / hr For immediate and confidential consideration, Email resumes to mrico@(949) 204-3861More information can be found at
Salary : $21 - $24
