What are the responsibilities and job description for the Telephone Receptionist /Appointment Scheduler position at Talley Eye Institute?
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Training & development
Talley Eye Institute is seeking an enthusiastic Telephone Receptionist/Appointment Scheduler to join our group. This individual answers and routes phone calls throughout the day, schedule patient appointments, performs various clerical duties, interfaces with clinic personnel, patients/visitors, and fellow employees to ensure positive relationships. Day-to-day activities include, but are not limited to, all the essential functions listed below:
Essential Functions
- Professionally answer incoming calls to input patient information, including demographic and insurance information, and preparing appropriate paperwork for outgoing mailings
- Schedule patient appointments
- Must have excellent organizational, verbal and written communication skills.
- Must have the ability to perform well in a fast paced, high patient volume medical practice and multi-task as needed.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Computer literacy.
- Strong organization with attention to detail.
- Empathetic personality with concern for patients’ needs.
- Knowledge of Microsoft® Excel
- Entry level experience with a willingness to learn, work in healthcare and provide exceptional customer service.
Excellent Benefits
- Health, Dental, Vision, 401K, Aflac, Health Clinic, Vacation
- PTO - Day 1 of Employment
- Paid Holidays
- Family friendly atmosphere
Salary commensurate with experience.
Salary : $17 - $19
