Account Manager (#3234)

Primary Purpose :

Responsible for the day-to-day commercial activities on the Trailblazer CO2 pipeline system as the primary customer point of contact which includes customer communication, contract management, scheduling, interfacing with operations and invoicing support

Responsibilities :

• Manage and coordinate communications with the customer facilities and operations, including any planned maintenance activities
• Manage the monthly scheduling process
• Administer the pipeline prorationing process
• Monitor intra-month pipeline capacity on the system
• Inter-departmental coordinator for data requests, accounting questions, regulatory filings, Tariff updates, internal and external audit.
• Ensure accurate information is provided to Accounting and Regulatory
• Evaluate, recommend, implement, and maintain customer support and service applications and tools
• Coordinate monthly pipeline close with Measurement, Scheduling, Accounting, and Information Technology (IT).
• Maintain effective relationships with Trailblazer customers
• Communicate with customers (current and prospective) on a regular and consistent basis to understand needs and ensure they are satisfied with the services provided by the Company
• Maintain the Trailblazer contract data base, and an in depth knowledge of the existing customer contracts
• Understand customer utilizations of Tallgrass services to understand customer business and uncover business opportunities.
• Ensure compliance with state and federal regulatory requirements.
• Exercise decision making authority when needed and assess the level of decisions that can be made versus those that should be brought to upper management.
• Set self-imposed deadlines and communicate to management and demonstrate ownership in assigned projects and resolution of customer maintenance issues.
• Ensure that all issues and projects receive the appropriate level of urgency within own workload and that of others involved in the matter.
• Work with internal departments including but not limited to scheduling, control center, system design, project management, regulatory, legal, and environmental.
• Develop presentations for customers and management.
• Bring new, creative growth to the assets.
• Communicate with management on goals and objectives as requested.
• Deal with a wide variety of people with tact, courtesy, and professionalism.
• Speak clearly, both in person and by telephone, using a high level of verbal skills and listen carefully.
• Maintain a regular, dependable attendance and a consistently high level of performance.
• Will work non-traditional hours as needed.
• Will travel as needed.
• Maintain a high regard for personal safety, for the safety of company assets and employees, and the general public.
• Other daily, weekly, monthly, or special project duties as identified and defined.
• Other duties as assigned.

Qualifications : Education :

Experience / Specific Knowledge :

Certifications, Licenses & Registrations :

Competencies, Skills & Abilities :

Supervisory Responsibility :

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About Us :

Tallgrass was named one of the 2023 Top Workplaces USA and highlighted in Colorado's Top Workplaces for the past seven consecutive years. Tallgrass is a leading energy infrastructure company focused on safely, reliably, and sustainably delivering the energy and services that power our nation and enable our quality of life.

At Tallgrass, we value our teams and strive to create an environment where employees feel respected, and their contributions are valued. We aim to support employees' physical, mental, and financial well-being through a comprehensive Total Rewards Program.

Application Deadline : Recruiting timelines vary by position; however, all Tallgrass positions accept applications for at least five business days from the posting date. This position is open and still accepting applications.

Compensation : Compensation ranges are provided in good faith based on what we anticipate when researching wages for this position at the state and national levels.  We may ultimately pay more or less than the posted range.  This salary range may also be modified in the future.

Notice to External Search Firms : Tallgrass does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Tallgrass property; therefore, Tallgrass will not pay a fee for any placement resulting from the receipt of an unsolicited referral. Approved vendors may be invited to refer talent for specific positions at Tallgrass's request only. A fully executed agreement with Tallgrass must be in place and current in these cases.

EEO Statement : Tallgrass complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Tallgrass does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status, or other status protected by law.

Salary : $95,000 - $125,000