What are the responsibilities and job description for the Licensed Customer Service Representative position at Talluto, Cowan And Valley LLC?
We are currently seeking a Customer Service Representative to join our busy Allstate insurance office. The ideal candidate will have a friendly demeanor, exceptional attention to detail, and a knack for providing excellent customer service. This role will primarily focus on retaining and saving business through attentive follow-up and attention to detail.
If you are passionate about providing outstanding customer service and have a keen eye for detail, we want to hear from you! Join our team and become a valued member of our Allstate insurance office today. Apply now.
Benefits
Annual Base Salary Commission Bonus Opportunities
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Parental Leave
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Work from Home
Flexible Schedule
Retirement Plan
Disability Insurance
Paid Time Off (PTO)
Responsibilities
Responsibilities :
- Serve as the primary point of contact for clients, providing friendly and professional assistance with inquiries, policy updates, and claims processing.
- Proactively reach out to existing clients to ensure satisfaction, address concerns, and identify opportunities to enhance coverage or save on premiums.
- Utilize effective communication skills to explain policy features, coverage options, and billing processes to clients in a clear and concise manner.
- Demonstrate exceptional attention to detail when updating client information, processing policy changes, and maintaining accurate records in the agency management system.
- Actively listen to client feedback and take appropriate actions to resolve issues and improve the overall customer experience.
- Collaborate with insurance agents and other team members to identify cross-selling opportunities and promote additional products or services to clients.
- Assist with administrative tasks as needed, including filing paperwork, processing payments, and organizing office supplies.
Requirement
Requirements :
Salary : $50,000 - $80,000