What are the responsibilities and job description for the Freight Forwarding Branch Manager position at Talmo & Associates?
This Freight Forwarding Branch Manager will primarily oversee the Freight Forwarding Operations at the Elk Grove Village, IL branch
Location : Elk Grove Village, IL
Pay Ranger : $115k-140k
Job type : Full-time, on-site
Schedule : M-F; 8am-5pm
Responsibilities include but not limited to :
- Will have knowledge of all aspects of the Freight Forwarding industry
- Will be responsible for the overall direction and performance of the office
- Working closely with Senior Management, the Branch Manager will be responsible for the financial results of the branch
- Accountable for achieving business objectives and KPIs
- Coaching, managing and mentoring staff are key responsibilities
- Create and maintain Standard Operating Procedures for Freight Forwarding Operations
- Investigating and planning the most appropriate route for shipments
- Liaising with third parties to move goods (by road, rail, air or sea) in accordance with customer requirements
- Arranging air transport for urgent and high-value freight and managing the risk door to door
- Resolve issues or discrepancies with customers and freight carriers
- Coordinating US Customs Brokerage to guide the freight efficiently through complex import procedures
- Maintaining current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight
- Managing multiple customers across the globe coordinating shipments between multiple carriers and modes of transportation
- Knowledge of state, federal and international applicable laws and regulations as they relate to primary services provided (i.e. Customs, Security, other import & export government agencies)
- Meeting established procedures and productivity, safety and quality standards
- Work closely with the HR Department concerning recruitment, hiring, corrective action process and annual performance review process
- Working closely with customers, colleagues and third parties to ensure smooth operation to meet deadlines
Requirements :
Salary : $115,000 - $140,000
