What are the responsibilities and job description for the IT Field Support Technician (Remote - GA) position at Tanager, Inc.?
Tanager, Inc., an information technology company which provides quality products and services to our customers is seeking a key contributor to join our team as a full-time IT Field Support Technician. This position involves providing field technician services to one of our fortune 500 hospitality customers
This is a remote position. It will involve up to 75% travel.
Wage Range: $28.00/hr to $35.00/hr
Benefits include: Medical, Dental, Vision, Life Insurance, LTD, STD, Tuition Reimbursement & Professional Training Assistance, PTO, FTO & Holiday Pay
Essential Functions:
- Responsible for troubleshooting products for required repairs
- Responsible for supporting new property installations and training
- Responsible for troubleshooting and installing computers, laptops, printers, and communication interfaces
- Regular and reliable attendance
- Responsible for completing other project related work as assigned
Qualifications:
- Willing to travel up to 75% of the time, generally 3 weeks a month
- Must be able to be issued an airline ticket
- Must be willing to travel by plane
- Experience in information technology repair and maintenance
- General computer skills required
- Microsoft Office experience preferred
- Must have good communication skills, both verbal and written
- Physical requirements include an ability to bend, squat, walk with heavy equipment, and lift roughly 65 pounds
- Valid driver’s license
Required Experience:
- 3 years’ experience performing field technician support services
- Experience traveling nationwide to client sites in support of customer requirements
- Unix Experience (including basic troubleshooting & shell scripting)
- Experience troubleshooting ethernet and serial devices
- Experience performing site surveys for LAN installs/updates
- Experience testing LAN cables and identifying network paths/locations
- IT experience in the hospitality industry is a plus
Education:
Bachelor's degree in IT field preferred.
EOE/AA/M/F/Disabled/Vet
Salary : $28 - $35