What are the responsibilities and job description for the Account Manager position at Tandem/Neal Associates?
Account Manager Opportunity
In the Bay Area, we seek an experienced professional to lead customer success in our manufacturing industry.
The ideal candidate will identify customer needs and develop effective communication strategies with internal teams to drive customer satisfaction.
Responsibilities:
- Collaborate cross-functionally to ensure seamless customer interactions.
- Build and maintain strong relationships with customers to understand their needs.
- Conduct on-site visits to explore growth opportunities within our platform.
- Manage customer account health reports.
Requirements:
- Proven experience in account management.
- Strong 'hunter' skills and client-facing abilities.
- Excellent articulation and communication skills.
- Williness and ability to travel regularly.
