What are the responsibilities and job description for the Systems Administrator position at Tandym Tech?
Job Details
A top company is seeking a Systems Administrator to join their team at their lower Manhattan offices. This role requires onsite presence 3 days per week.
RESPONSIBILITIES
- Administer and maintain existing device management frameworks, integration, and identity management solutions.
- Review and apply security best practices & perform proactive performance monitoring and tuning.
- Create systems integrations and automations.
- Manage the entire lifecycle of Linux/Unix Systems (i.e., Apple Mac OS/iOS).
- Provide systems support to DevOps and application engineers.
- Act as tier three support for HelpDesk.
- Support Gmail configuration and mailbox management, including email routing, spam filtering, and forensics.
- Support users with JAMF, Mac OS, Chrome OS, Google Admin, Okta, Zoom phone, videoconferencing, and other SaaS enterprise cloud-based services.
- Work with operating endpoint management tools, including Apple DEP, JAMF Pro/Cloud, and Windows Server.
- Use IT Service Management software to manage projects and tasks.
- Serve as a point of escalation for systems troubleshooting and issue resolution.
- Support business continuity plans and site readiness.
- Perform testing of data retention and recovery policies.
EDUCATION and EXPERIENCE
- Bachelor's degree in Information Technology or related field, or 7 years of experience in IT.
- 5 years of experience providing technical support in an enterprise environment.
- Hands-on knowledge of User Management & Authentication (Okta), 2FA, MacOS Operating Systems, Cloud Enterprise Collaboration Tools (Google Admin and Office 365).
- Experience supporting Cloud Infrastructure (AWS, Azure, and Google Cloud Platform).
- Hands-on experience with Device Management Platforms (JAMF, Google Admin), Zoom phone, and conferencing.
- Networking experience is a plus.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
