What are the responsibilities and job description for the Restaurant Host - Keg & Kernel position at Tangled Roots Brewing Company?
At Tangled Roots Brewing Company we celebrate what comes naturally; the delicious local craft beers we serve, brewed from Illinois hops and barley grown on our own farms; our chef-crafted dishes made from fresh ingredients sourced from local growers and farmers; and the wonderfully diverse tastes and styles of our guests, all of whom find a warm welcome and a great experience at any of our unique local brewpubs.
Since we opened the doors of our flagship brew pub in 2016, we have been adding new locations rapidly and expanding the opportunities for all employees!
At Tangled Roots we take pride in "embracing your nature", would creating a unique dining experience be in your nature?
Take your Hospitality career to the next level with the benefits of Tangled Roots Brewing Company:
*Competitive wage opportunities including earned tips
*Company Growth opportunity
*Health Benefits including dental, vision and more
* Employee Discounts on beer, food, and retail
*Flexible work schedule
The host is essentially the face of the restaurant. The customer service and energy the hosts provide the moment a guest walks through the doors can shape their entire experience here at TRBC.
Host Duties Include:
- Greeting the guests, the moment the enter the doors
- Answer phone call or in person reservations
- Handle general phone calls and transfers
- Answer guests’ questions pertaining to the restaurant and the menu
- Assist wait staff as needed
- Providing accurate wait times and escorting customers to the dining and bar areas.
- Ensure we provide excellent customer service and a pleasant dining experience to our guests.
- Address any complaints to help resolve them
- Obtain knowledge of the beer, wine, and food menu
- Assist other individuals as needed
- Up-keep on the cleanliness of the restrooms and keep them stocked
QUALIFICATIONS:
- Serve Safe Certificate
Work Location: 106 E Lincoln Hwy. Dekalb, IL
Work Type: Full Time and Part Time Positions Available
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Physical Setting:
- Upscale casual restaurant
Schedule:
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Tips
Work Location: One location