What are the responsibilities and job description for the Key Account Manager position at Tank Stream Design?
Key Account Manager – USA
About Us
Born and bred on the Gold Coast of Australia, our company designs and develops unique lifestyle apparel and accessories for quality retailers around the world. Our market-leading resort, sunglass, and headwear brands are designed and developed to the highest standards by our talented in-house team with an eye for quality, attention to detail, and a passion for the outdoor lifestyle.
From humble beginnings, we have experienced continuous growth over the last 22 years. We are now stocked in retailers all over Australia, New Zealand, the Caribbean, Canada, and the USA. We have established an excellent reputation for innovative and quality products that our retailers and consumers love equally.
The Opportunity
We’re looking for a talented and motivated Key Account Manager to join our growing North American team. In this role, you’ll manage a portfolio of high-value retail partners while actively identifying and developing new business opportunities that align with our brand’s strategic goals.
This role is ideal for someone who thrives in a fast-paced, collaborative environment and understands how to build strong, lasting partnerships. You’ll work closely with cross-functional teams to ensure we deliver exceptional service, drive growth, and continue to raise the bar in the retail lifestyle space.
Key Responsibilities
Account Management & Growth
• Manage and grow a defined portfolio of key retail accounts across the U.S.
• Serve as the primary point of contact for partners, delivering top-tier service and long-term value.
• Collaborate with buyers on seasonal assortments, merchandising strategies, and sell-through planning.
• Meet or exceed revenue and margin targets within your account base.
New Business Development
• Identify and pursue new opportunities that align with our product offering and market position.
• Research, prospect, and pitch to potential accounts to expand our reach across new regions or channels.
• Represent the brand at trade shows, industry events, and account meetings to drive visibility and new business.
Cross-Functional Collaboration
• Work closely with internal teams (sales, logistics, marketing, and design) to ensure smooth execution of customer orders, marketing support, and brand consistency.
• Communicate market feedback and insights to help shape future product and sales strategies.
Reporting & Administration
• Maintain accurate sales activity and forecasting through CRM and internal reporting tools.
• Monitor sales performance against targets and proactively manage opportunities and risks.
About You
• This is a in-office position based in our Vista, CA HQ.
• Willing and able to travel domestically as needed (up to 30–40%).
• 3–5 years of experience in wholesale sales or account management within the lifestyle, apparel, or accessories industries.
• Proven success in growing key accounts and developing new business.
• Excellent communication, relationship-building, and negotiation skills.
• Organized, self-motivated, and driven to exceed goals in a dynamic environment.
• Proficient in Microsoft Office; experience with CRM platforms and B2B portals is a plus.
Why Join Us
• Competitive salary performance-based bonuses
• Health benefits and 401(k) matching
• A collaborative, passionate team culture that values work-life balance
• Opportunities for professional growth and internal advancement
• A chance to represent brands that customers and retailers truly love
If you’re a proactive, relationship-focused sales professional ready to grow with our global lifestyle brands, we’d love to hear from you.
