Front Office Representative - West Georgia Urology (Days)

Patients' last point of contact in the office, responsible for check-out duties, which include but are not limited to entering charges, collecting deductibles and co-insurances, posting payments and scheduling follow up appointments. Assists with answering the telephone, registering new patients, and making appointments. Able to multi-task while maintaining a high level of customer service and accuracy. Communicates proactively and assists patients with questions and requests as necessary.

Education

High School Diploma or GED

Experience

One year of related experience. Requires working knowledge of standard practices and procedures.

Qualifications

• Ability to multi-task
• Ability to organize, analyze and prioritize work
• Ability to work closely with others and function as a team member
• Business like appearance
• Data entry experience required
• Detail-oriented
• Exhibits exceptional communication skills
• Must possess initiative and drive to a project from beginning to a successful completion