What are the responsibilities and job description for the IT Support Specialist position at Tanque Verde Unified School District?
Position Type :
Technology / IT Support Specialist
Date Posted : 2 / 17 / 2025
Location :
Tanque Verde Unified School District Office IT Support Specialist
Description :
Tanque Verde USD is seeking an IT Support Specialist. This is a full-time, benefit eligible position.
This person will assists the technology infrastructure within the school environment. Responsibilities include providing technical support, training, and guidance to students, teachers, and staff members. This role involves troubleshooting hardware and software issues, managing IT resources, and ensuring smooth operation of computer systems. The position also assists with the repair or replacement of computer and peripheral equipment in various applications such as Chromebooks, personal computers, and interactive flat panels in classroom, lab, and office applications.
This postings is open to internal and external candidates.
Duties and Responsibilities :
- Assess hardware and software malfunctions to determine appropriate actions for maintaining computer and other technological operations.
- Receive and prioritize incoming requests for assistance via telephone, voicemail, and email from users experiencing problems related to hardware, software, networking, and other computing technologies.
- Coordinate with IT members to enforce District security access policies and ensure technology meets District standards.
- Install computer hardware and software applications to provide support to teachers and other school site staff.
- Troubleshoot hardware and software problems to identify and resolve technical issues promptly.
- Repair District Chromebooks and personal computers to ensure their proper functioning.
- Implement and maintain web site architecture, programs, and scripts to support web development initiatives.
- Perform any other related duties as assigned.
Knowledge, Skills and Abilities :
Qualifications :
This description is intended to be generic in nature. It is not intended to determine specific duties and responsibilities of any particular position. Essential functions may vary based on the specific tasks assigned to the position.
