What are the responsibilities and job description for the Sales Administrator - Corporate Las Vegas position at Tao Group Hospitality?
Tao Group Hospitality offers competitive benefits for all full-time team members such as:
- Medical, Dental, and Vision Coverage
- 401(k) Retirement Program with Employer Match
- Life and Disability Insurance Plans
- Ancillary Insurance Plans
- Mental Health Support and Services
- Fertility & Family Forming Support and Resources
- Pet Insurance
- Employee Discounts
- TAO Savings Marketplace
- Time off and much more!
The Tao Group Hospitality Sales Administrative Assistant must be personable, organized, and able to work in a fast-paced environment. They must exhibit the ability to plan, prioritize and demonstrate exceptional follow-up skills. They must be courteous, persuasive, client focused, professional, and positive always.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- Systems management including but not limited to updating clerical duties such as answering phones in a high-volume setting, preparing event menus and other paperwork for various meetings through the week.
- Provide Sales team with clerical and administrative support include emailing, answering phones, data-entry, accounting and performing all other general office duties.
- Process information for accounting including month end commissions.
- Monitor, screen, respond to and distribute incoming communications via e-mail and phone in a timely manner.
- Provide guest service to internal employees, guests, and all customers of TAO Group Hospitality.
- Voicemail follow-up and rolling calls as needed.
- Assists with Triple Seat reports and updates revenue reports on a weekly basis.
- Closes out all events in Triple Seat once the event has taken place.
- Assist and/ or complete additional tasks as assigned.
EDUCATION/WORKING KNOWLEDGE:
- Effectively communicates in English, in both written and verbal forms.
- Basic knowledge of computer software to include Outlook, MS Word, Excel, OneNote, and PowerPoint as well as office equipment, i.e., telephone, copier, fax machine.
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
- Polished appearance and demeanor.
- Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
- Solid written and verbal communication skills
- Strong computer skills a must (Outlook, Excel, Word, general databases)
- Emphasis in math skills for accounting assistance
- Experience in database organization
- Basic understanding of legal contract language
- High School Diploma Required or equivalent and or equivalent combination of education and experience in a related field
- 21 years of age
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
- Must have strong problem-solving skills
- Ability to work under pressure and meet deadlines
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- Excellent written and verbal communication skills required
- Must have good positive energy throughout the day
- Must be able to read the computer monitors and print legibly
- Must be able to sit and/or stand for extended periods of time
- Must be able to move quickly through work and set the pace in the office
- Must be able to push and lift up to 25 lbs.
- Small to Medium office environment
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
- 5-25% Local Travel (United States)
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Ability to maintain a high level of confidentiality
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
- Ability to handle a fast-paced, busy, and somewhat stressful environment
