Content Marketing & Administrative Coordinator

TAP Roofing and Siding is a leading General Contractor committed to setting new benchmarks for contractors in Iowa. With our focus on Exterior Construction and Storm Restoration, we are dedicated to enhancing homes and communities across the state. We are currently seeking motivated individuals to apply for our Content Marketing & Administrative Coordinator career. Ideal candidates will have a knack for social media management, marketing degree or experience, and customer service experience. This role offers a clear path for career progression, with potential for advancement into leadership and management roles within our thriving company.

Advantages of Joining TAP:

1. Exciting opportunity to be part of a fast-growing company 

2. Access to on-going training, resources, and support to enhance your career

3. Job stability in a resilient and crucial sector

Key Duties:

1. Answer and redirect phone calls, texts, and emails to the relevant staff members
2. Greet visitors and assist with their needs and inquiries
3. Convert inquiries into leads using our CRM program
4. Collaborate with clients and delegate issues to the appropriate staff members
5. Maintain a schedule
6. Digital content creation and scheduling
7. Graphic design and SEO optimization
8. Managing business profiles, website, blog and social media
9. Manage office paperwork, both physical and digital, including filing and organization
10. Maintain office supplies, marketing materials, office equipment, and address any simple technical issues

Qualifications:

1. Demonstrates initiative, excellent time management, and organizational skills
2. Experience and passion for content creation and marketing
3. Understanding social media management
4. Previous experience answering phone calls as an office administrator, call center representative, customer service or similar role
5. Exceptional verbal and written communication skills
6. Resourceful and self-sufficient, able to work independently and manage projects with minimal supervision
7. Proficient in Microsoft Office/Google Suite and other office management tools and applications
8. Strong interpersonal skills
9. Creative thinker and problem solver
10. Valid driver's license
11. Computer literacy, with the ability to use company-supported programs (training will be provided on CRM)
12. Ability to multitask and effectively communicate on the phone while entering data on a computer

Benefits and Compensation:

1. Estimated Annual Commission: $38,000 - $46,000 based on performance.

2. Comprehensive benefits package including health, dental, vision, and life insurance.

3. Opportunities for ongoing training and professional development.