FOH/BOH Manager

Job Summary
The Front of House Manager plays a pivotal role in ensuring the smooth operation of our establishment's front-of-house activities. This position requires a dynamic leader who can manage staff, oversee customer service, and maintain high standards of food and beverage service. The ideal candidate will possess strong food service management skills and a passion for creating exceptional dining experiences.

Responsibilities

• Oversee daily front-of-house operations to ensure efficiency and customer satisfaction.
• Manage and train staff, fostering a positive team environment while promoting professional development.
• Handle cash transactions accurately and ensure proper cash handling procedures are followed.
• Coordinate with kitchen management to ensure seamless communication between front-of-house and back-of-house teams.
• Maintain high standards of food handling and safety in compliance with health regulations.
• Develop training programs for new hires and ongoing training for existing staff to enhance service skills.
• Address customer inquiries, concerns, and feedback promptly to ensure a positive dining experience.
• Monitor inventory levels of food and supplies, placing orders as necessary to maintain stock levels.
• Implement strategies to improve service efficiency and enhance overall guest satisfaction.

Qualifications

• Proven experience in food service management or a similar role within the hospitality industry.
• Strong leadership skills with the ability to motivate and manage a diverse team effectively.
• Excellent cash handling skills with attention to detail in financial transactions.
• Knowledge of food handling procedures and safety regulations is essential.
• Experience in training development and the ability to create effective training programs for staff.
• Strong communication skills, both verbal and written, with an emphasis on customer service excellence.
• Ability to work in a fast-paced environment while maintaining composure under pressure.
• Previous experience in kitchen management or cooking is a plus but not required.

We are looking for an enthusiastic individual who is ready to lead our front-of-house team with dedication and professionalism, ensuring that every guest has an outstanding experience at our establishment.

Job Types: Full-time, Part-time

Pay: $58,193.00 - $60,397.00 per year

Expected hours: 45 per week

Shift:

• Day shift
• Evening shift
• Night shift

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Minneapolis, MN 55411 (Required)

Ability to Relocate:

• Minneapolis, MN 55411: Relocate before starting work (Required)

Work Location: In person

Salary : $58,193 - $60,397