What are the responsibilities and job description for the Manager, Community Health Center position at TAPESTRY 360 HEALTH?
HEARTLAND HEALTH CENTERS is now TAPESTRY 360 HEALTH!
Community Health Center Manager
Tapestry 360 Health (formerly known as Heartland Health Centers) is looking for a Community Health Center Manager who is passionate about providing high quality healthcare in the North Side communities we serve. Whether you’re a seasoned manager or just starting your career, Tap 360 is a great organization to begin, build or cement your administrative career.
As an integral Care Team member, the CHC Manager oversees the day-to-day operational activities of one or more assigned Tapestry 360 Community Health Centers.
Come be a part of our tapestry – where warm and generous colleagues are entwined with work that is fulfilling, challenging and fun and it’s all interlaced with a culture that is led by both head and heart. At Tap 360, you’ll have a job where what you value aligns with what you do.
Benefits offered to Tap360 full-time employees:
Choice of 4 BCBS Medical Plans | Choice of 2 BCBS Dental plans | BCBS Vision Plan | BCBS Life, AD&D, Short- & Long-Term Disability Insurance | 401K | 11 Paid Holidays | Generous PTO including Sick Leave, Vacation and Flexible Days
Major Responsibilities:
- Hire, train, supervise and evaluate direct reports, including Patient Support Specialists, Clinical Support Assistants, Medical Assistants, IHC Supervisors, and IHC Assistant Managers at assigned locations.
- Directly supervises employees – assign and direct work, conduct performance appraisals, address complaints, take appropriate disciplinary action with prior approval in accordance with limitations set forth in the Collective
- Bargaining Agreement and Tap360 policies.
- Ensure Patient Support Team follows established customer service goals and AIDET.
- Develop and review policies related to business operational support functions including scheduling, registration, and eligibility screening.
Minimum Required Qualifications:
- Active Illinois Registered Nurse license
- Current Basic Life Support/CPR certification
- Excellent customer service and nonverbal active listening skills
Desired Qualifications:
- Associates Degree and six (6) years of experience working in a community health center or medical practice or equivalent and at least two (2) years of supervisory experience.
- •Certificate in Medical Practice Management, Associate Degree in Medical Practice Management or Bachelor’s Degree in Business or Health Administration preferred.
