Administrative Assistant- Testing Services

Job Summary

Reporting to the assigned campus leader, the Administrative Assistant position is responsible for providing routine clerical, administrative, and project support to their assigned department(s). This position may serve as the primary point of operational and administrative contact for internal and external constituencies.

Primary Duties And Responsibilities

Performance Requirements*

• Provides clerical/secretarial support
• Performs basic administrative procedures
• Performs basic, unit-specific tasks
• Maintains unit records
• Answers phones and runs front desk
• Schedules appointments and maintains calendars
• Distributes and sends mail
• Prepares and creates memos, emails, invoices, etc.
• Performs assigned duties
  
  

Service Excellence

• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through the Tarrant County College (TCC) Institute
• Supports the mission, values, goals, and principles of the College
  
  

Supervision

Works under the general supervision of assigned department leadership

• Performs other related tasks as required
  
  

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications

• High School diploma or GED
• Two (2) years’ of working experience related to the Essential Performance Requirements
  
  

Preferred Qualifications

• Associate’s degree
• One (1) year’s working experience in a college or university setting related to the Essential Performance Requirements
  
  

Knowledge, Skills and Abilities

• Strong knowledge of confidentiality and security protocols related to student exams and personal information
• Skilled in excellent customer service and interpersonal relationships
• Skilled in operating and troubleshooting exam-related technology, including computers, software, and testing platforms
• Ability to work effectively in a collaborative environment
• Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume
• Ability to use computer applications and enterprise systems, including proficiency with word processing, spreadsheet, and presentation software
• Ability to follow strict guidelines and maintain accuracy when setting up exam materials, tracking exam progress, and monitoring test takers
• Ability to self-motivate and work efficiently with minimal supervision, while also contributing effectively to a team environment
• Ability to stand or sit for extended periods and perform tasks such as monitoring exam rooms or assisting students as needed
  
  

Physical Demands and Work Environment

Physical Demands

The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Special Instructions Summary

Posted 03/25/2025