What are the responsibilities and job description for the Business Services Assistant position at Tarrant County College?
Job Summary
Reporting to the Manager of Business Services, the Business Services Assistant is responsible for providing administrative, computer, and customer service skills in the performance of a variety of duties to maintain accounting records and reports. Primary Duties and Responsibilities Essential Performance Requirements
- Assists with all HigherOne customer service related issues, such as assisting students, faculty and staff in person, by telephone, or by email
- Processes payments, petty cash, and miscellaneous deposits; balances cash drawers
- Corresponds with payment plan company and collection agencies in order to maintain current and past tuition and miscellaneous accounts
- Computes and records charges and refunds; may assist with refunds, collections, student allocation of military benefits, and 1098T inquiries
- Distributes employee timecards and paychecks
- Distributes and receives keys from faculty, staff, and administrators; receives lost and found items and distributes claimed items
Service Excellence
Supervision Works under the general supervision of the Manager of Business Services
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Required Minimum Qualifications
Preferred Qualifications Knowledge, Skills and Abilities
Physical Demands and Work Environment Physical Demands The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and / or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet. Accommodations Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
