What are the responsibilities and job description for the Operations Administrator position at Tarrant County College?
Job Summary
Reporting to the Manager of Operations, the Operations Administrator is responsible for initiating and monitoring automated processes and filing related reporting.
Primary Duties And Responsibilities
Essential Performance Requirements*
Works under the general supervision of the Manager of Operations
Required Minimum Qualifications
Physical Demands
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Working Environment
The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.
Accommodations
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Special Instructions Summary
Schedule flexibility required.
Computer experience desired.
Limited remote work available after 90-day probationary period.
Weekend and Holiday work required
Posted 04/02/2025
Reporting to the Manager of Operations, the Operations Administrator is responsible for initiating and monitoring automated processes and filing related reporting.
Primary Duties And Responsibilities
Essential Performance Requirements*
- Updates workstation, initiates, manages, and terminates process workflows in order to align with scheduled assignments, summarizes and files scheduled and ad hoc reporting as necessary
- Loads peripheral equipment with selected materials such as tapes and printer paper for operating runs, or oversees the loading of peripheral equipment by on-call operators
- Enters commands to prepare computer system and start operation
- Reviews system errors to diagnose, resolve, and document problems and corrective actions in the ticketing system while also ascertaining job progress
- Escalates unusual errors or workflow conditions to supervisor
- Works with the incident tracking system to identify and assist users who are encountering problems
- Assists staff in maintaining, rotating, and storing tape media
- Responsible for the following processes: financial and business workflows; refund vouchers; deregistration reports; and client backup log review
- Participates on behalf of the College in external community organizations and associations
- Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
- Completes all required training and professional development sessions sponsored through the Tarrant County College (TCC) Institute
- Supports the mission, values and 3 goals and 8 principles of the College
Works under the general supervision of the Manager of Operations
- Performs Other Related Tasks as Required
Required Minimum Qualifications
- High school diploma or General Education degree (GED and one (1) year related experience, or any equivalent combination of education and related experience
- Skilled in excellent customer service and interpersonal skills
- Skilled in using computer applications and enterprise systems, including Microsoft Word, Excel, and PowerPoint
- Ability to work effectively in a collaborative environment
- Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume
- Ability to ensure process integrity through demonstrated attention to detail and quality results
- Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations
- Ability to delegate work appropriately to faculty and staff to meet College and campus deliverables
- Ability to work flexible hours as periodically required
Physical Demands
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Working Environment
The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.
Accommodations
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Special Instructions Summary
Schedule flexibility required.
Computer experience desired.
Limited remote work available after 90-day probationary period.
Weekend and Holiday work required
Posted 04/02/2025
