What are the responsibilities and job description for the Manager (Retail & E-Commerce/Digital) position at Tasting Room Expo?
Maison Brondeau is a brand new, hospitality-driven wine store with 3,000 square feet of space in the heart of Westchester, New York. Located among a multitude of high-rise apartment complexes and office buildings, and part of the new Arcade Shops at City Square in White Plains, Maison Brondeau will be a one-stop shop for all things Wine and Spirits with a focus on customer experience and community.
Before applying for this role, please read the following information about this opportunity found below.
Due to open in the Spring of 2025, Maison Brondeau will offer a large, comprehensive yet carefully curated global selection, alongside automated pouring machines and a tasting bar and lounge for product samplings, tasting sessions, and educational classes. The goal is to demystify the world of wine, making it enjoyable and understandable for everyone who walks through Maison Brondeau’s doors.
The cornerstone of Maison Brondeau’s approach lies in the commitment to hiring staff who prioritize customer experience above all else. Team members will be selected not only for their expert knowledge, but also for their warmth and genuine enthusiasm, offering one-on-one guidance and educational insights to customers in a clear and accessible manner.
We are hiring 2 Managers (retail & e-commerce / digital) to work as part of our management team, reporting to the Director of Operations. These roles are responsible for managing the day-to-day operations of the store, with a focus on in-store retail management, product procurement, website sales management, digital order fulfillment, wine club management, and digital advertising.
What we’re looking for :
- Minimum of 3-5 years working as a wine and spirits buyer, sales team leader or in a related field / role with a proven track record of building retail sales.
- Extensive wine / marketing knowledge and experience with sales of premium / ultra-premium wines.
- Someone who loves hospitality and is committed to proudly representing the Maison Brondeau brand.
- Strong analytical, problem-solving, creative and organizational skills, demonstrated by the ability to make timely and sound decisions.
- Impeccable written / verbal communication skills.
- Comprehensive understanding of digital and analog retail sales, social media / networking and wine marketing.
- Advanced computer skills including Excel, PowerPoint, Word, and familiarity with POS, customer databases and AI marketing platforms.
- High energy team player with an entrepreneurial drive to succeed.
- Ability to lift at least 40lbs regularly.
Compensation & Benefits :
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