What are the responsibilities and job description for the Partner Service Desk Associate (OTTO) position at TATA Consulting Services?
TCS, a global leader in IT services, consulting, and business solutions, leverages technology for business transformation and helps catalyze change.Department Schedule : 8am - 1am Rotational shift
- Manage Media content through specific workflow based Operations
- Monitor, reconcile and QA content
- Adept with all Client tools to make required changes to content
- Written and verbal communication with Clients and Network Partners
- Triage issues and work with cross functional teams for escalating, mitigating or troubleshooting issues
- Rule, Analysis, and Knowledge based decision making
- End to end ownership, tracking and reporting of issuesSalary Range : $38,000 - $45,000 per year#LI-DH1
Salary : $38,000 - $45,000