Disaster Recovery Engineer, IT Infrastructure

Why Ryan?

• Hybrid Work Options
• Award-Winning Culture
• Generous Personal Time Off (PTO) Benefits
• 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
• Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
• Benefits Eligibility Effective Day One
• 401K with Employer Match
• Tuition Reimbursement After One Year of Service
• Fertility Assistance Program
• Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

The Disaster Recovery Engineer is responsible for developing, implementing, and maintaining disaster recovery (DR) plans to ensure the continuity and resilience of the organization's IT systems and critical business operations. This role involves collaboration with IT teams, business units, and external vendors to identify risks, create recovery strategies, and ensure rapid restoration of services in the event of a disruption. This position is vital for ensuring the organization's ability to respond effectively to unexpected disruptions, safeguarding critical operations, and maintaining stakeholder confidence.
Duties and responsibilities, as they align to Ryan's Key Results:

Disaster Recovery Planning and Implementation:

• Develop and maintain comprehensive disaster recovery plans, policies, and procedures.
• Identify critical business systems, applications, and processes to prioritize recovery efforts.
• Design and implement solutions for data backup, system replication, and failover procedures.
• Collaborate with IT and business units to align DR plans with organizational needs and compliance requirements.

Risk Assessment and Mitigation:

• Conduct risk assessments to identify vulnerabilities and potential threats to IT infrastructure.
• Recommend and implement measures to mitigate risks and enhance system resilience.
• Ensure DR strategies comply with regulatory and industry standards.

Testing and Validation:

• Plan and execute regular DR testing exercises, including failover simulations and data restoration.
• Document and evaluate test results to identify areas for improvement.
• Update DR plans based on lessons learned from tests and actual incidents.

Incident Response and Recovery:

• Act as a primary point of contact during disaster recovery efforts.
• Coordinate recovery activities with internal teams and external vendors to minimize downtime.
• Monitor and report on the status of recovery efforts and ensure timely resolution.

Documentation and Reporting:

• Maintain detailed documentation of DR plans, procedures, and testing results.
• Generate reports for senior management on DR readiness, test outcomes, and incident resolutions.

Training and Awareness:

• Provide training to staff on DR policies and procedures.
• Promote awareness of disaster recovery and business continuity among employees.

Infrastructure Support:

• Provide support for the VMWare environment including the underlining Compute and Storage Infrastructure.
• Provide Systems support including AD, DNS, NTP, DHCP, Windows and Linux Systems.
• Provide support for replication technology including Zerto, OS and File Level Replications.

Education and Experience:

• Bachelor's degree in information systems or computer science preferred; relevant/equivalent work experience may be considered in lieu of a degree. Overall 10 years of experience in Information Technology.

Required Skills:

• Proven experience in disaster recovery planning, IT systems engineering, or business continuity.
• Strong knowledge of data backup technologies, system replication, and recovery tools.
• Familiarity with compliance standards such as ISO 22301, NIST, or similar frameworks.
• Excellent problem-solving, communication, and organizational skills.

Preferred Skills:

• Professional certifications such as Certified Business Continuity Professional (CBCP) or IT Disaster Recovery Professional (ITDRP).
• Experience with cloud-based DR solutions and hybrid IT environments.
• Knowledge of ITIL processes and service continuity management.

Certificates and Licenses:

• Microsoft training and certification is desirable.
• Equivalence 7-10 years experience in a Senior Systems Engineer or Architect position can be a substitute for Microsoft training and certification.

Supervisory Responsibilities:

• This position has no direct supervisory responsibilities

Work Environment:

• Full-time position with occasional on-call responsibilities during emergencies.
• May require travel to secondary data centers or remote sites.
• Collaborative team environment with cross-functional interactions.

Equal Opportunity Employer: disability/veteran

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