What are the responsibilities and job description for the Customer Service Representative position at Tax Relief Advocates?
As a Customer Service Representative, you'll be the go-to expert, helping clients navigate their tax resolution journey with confidence. Whether you're answering questions or providing important updates, you'll be the key to ensuring their experience is seamless and stress-free. If you're ready for a fast-paced, rewarding role where every call makes an impact, we want you on our team!
What You’ll Do:
- Be a Communication Guru – Keep in touch with Case Managers/Tax Professionals like a pro.
- Handle Calls Like a Star – Answer, transfer, and update clients with flair.
- Outbound Outreach – Give our clients a nudge for those important case documents.
- Organize Like a Boss – Prioritize, collect, and manage case files with precision.
- Document Dynamo – Review, edit, and upload documents efficiently.
Who You Are:
- Customer Service Pro – 2 years of experience in customer service with a track record of excellence.
- Bilingual Advantage – English and Spanish speakers are a benefit/preferred
- Tech-Savvy – Comfortable with Google Suite, MS Office, Typing, and Adobe Acrobat. Typing speed of at least 40 words per minute.
- Call Center Experience – High volume, inbound, and outbound call experience is a must.
- CRM Enthusiast – Experience with CRM LOGICS is highly preferred.
Ready to make a difference? Apply now and be part of our amazing team!
Job Type: Full-time 40-45 hours per week
Pay: $19.00 per hour monthly bonuses
Salary : $19
Customer Service Representative
Circle K -
Rancho Santa Margarita, CA
Customer Service Representative
Cynet Systems -
Irvine, CA
Customer Service Representative (Temp)
Ultimate Staffing -
Irvine, CA
