What are the responsibilities and job description for the Dispatcher position at Taylor's Way?
Job Description
Job Description
Salary : $17-$20 / hour
Dispatcher Taylors Way
Taylor's Way is a fast-growing lawn care, tree care, holiday light, and pest control company proudly serving Illinois and the Sauk Valley area. With over 50 years in business and 6,000 clients, were a profitable, debt-free, and stable company. Your job is secure with us, and youll have opportunities to grow your career as part of our expanding team.We pride ourselves on being a team of specialists who deliver top-notch quality service to our clients. Whether its lawn care applications, tree-care treatments, or pest control, we are dedicated to maintaining excellence and providing personalized service.
About the Role
As a Dispatcher , you will play a critical role in ensuring our operations run smoothly and efficiently. Youll be responsible for coordinating service routes for our field experts, tracking chemicals and tools, notifying clients of updates, and adjusting schedules for call-offs or weather-related disruptions. Youll help create contingency plans and maintain seamless communication between the office and the field team.
This position is perfect for someone who is organized, detail-oriented, and thrives in a fast-paced environment. Youll need to manage multiple tasks at once and maintain a positive attitude while handling changing priorities.
Responsibilities
- Dispatch route services to our team of field experts.
- Notify clients of route changes, delays, or updates.
- Properly assign equipment, tools, and chemicals to field staff based on specific job requirements and service objectives.
- Implement contingency plans for team call-offs or weather-related schedule adjustments.
- Maintain communication between office staff and field technicians to ensure schedules and updates are clear.
- Update and maintain accurate records for dispatch logs and equipment tracking.
- Provide excellent client communication and support as needed.
Why You Should Work at Taylors Way
What Were Looking For
Additional Information
This role may include occasional week day and / or weekend work during our peak business season. We collaborate as a team to navigate overtime needs and ensure the workload is distributed fairly. We prioritize personal well-being by taking adequate time for self-care, and balancing family, health, and relationships.
Were excited to grow our team at Taylors Way family. If youre ready to join a supportive, hardworking team, apply now and lets grow together!
Salary : $17 - $20