Accounts Receivable Specialist

Company Description:

Tayne Law Group, P.C. is a busy commercial litigation law firm located in Melville, NY. We focus mostly on business debt resolution servicing consumers as well with credit card debt and student loans.

Role Description:

We are seeking a Accounts Receivable / Collections Specialist for a part-time or full-time on-site role at our Melville, NY office. This role will be responsible for contacting clients on a daily basis to collect outstanding payments. Applicants should have the ability to create a good balance between maintaining relationships with our clients, and ensuring timely payments. Your day-to-day tasks will include contacting our clients by email and phone, managing client relationships, and utilizing our databases and CRM to track and maintain client payments.

This is an in-house position and remote work is not possible for this position, however we are able to offer a flexible schedule and performance-based bonuses.

Job duties include:

• Monitor accounts to identify outstanding client payments
• Contact clients to discuss late or missed payments
• Take all necessary actions to encourage timely payments from clients
• Develop strategies to improve our client payment tracking process
• Assist clients in maintaining a consistent payment schedule through consistent communication
• Enter all communications with clients into our databases
• Update fellow employees on status of client payments

Qualifications:

• Prior experience in payment management or client management and collections
• Skilled in negotiation and client relations
• Excellent communication skills, well spoken, with the ability to present complex information in a clear and concise manner in writing and by phone
• Detail-oriented and able to accurately collect and record client information and respond accordingly
• Ability to work in a fast-paced environment and manage multiple tasks
• Team oriented
• Organized, focused and pleasant attitude

Experience:

• Payment management / client management / collections (2 years)
• Spanish Speaking a plus
• Certifications from prior sales or management training a plus
• Law Firm and financial service experience a plus

Our busy financial law firm is looking for the right people to join a great team and grow with us.

Hours of Operation: Monday to Friday, 9 AM-6 PM.

Pay: $20-$28 / hour, with opportunities for performance-based bonuses

Work location: In person (Melville, NY)

Job Types: Full-time

Expected hours: 25 – 40 per week, during business hours of operation (9-6 M-F)

Benefits:

• Flexible schedule
• Health insurance
• Paid time off