What are the responsibilities and job description for the Sales Catering Manager position at TB ISLE RESORT LP?
Job Details
Description
Scope of Position
The Catering Sales Manager will focus on generating local corporate day business, membership driven private events and holiday parties through traditional social bookings (i.e., weddings, bar/bat mitzvahs, golf tournaments, reunions, and others). He/she will be responsible for maximizing revenues while controlling expenses, acting as a liaison between clients and operating departments to ensure a successful event, as well as securing future business/referrals. Additionally, this manager will direct and execute the events based on JW requirements and standards.
Position Requirements
- Professional demeanor appropriate for a luxury environment.
- Minimum 3 years’ experience in luxury hotel catering/conference planning with an emphasis on sales/revenue generation.
- Thorough knowledge/understanding of the luxury hotel/catering market.
- Knowledge of Event Planning, Event Services, and Food Production and Presentation.
- Able to anticipate/identify potentially difficult situations and respond quickly with an effective solution, ability to be proactive.
- Working knowledge of Microsoft Office and Meeting Matrix. Marriott’s CI-TY knowledge is a plus.
- Possess or attain CMP/CSEP and/or Wedding certification.
Responsibilities
- Arrange and conduct special events, site inspections, off-site presentations and menu tastings as required.
- Monitor and handle inquiry calls, emails, and walk-ins.
- Identify and target prospective customers and new business.
- Meet/exceed all quarterly/annual sales goals as assigned.
- Provide client proposals in accordance with established departmental policies and procedures.
- Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
- Maintain accurate data in all operating software to ensure forecasting and reporting accuracy. Initiate billing procedures, and ensure deposit(s) and/or credit applications are received with adequate information and processes in a timely manner.
- Communicate all subsequent changes in a timely manner through established procedures and/or verbal communication
- Attend department, and relevant meetings on a regular basis.
- Stay current on catering and special event trends.
- Develop ongoing relationships with key customers and industry leaders.
- Working knowledge of standards and procedures for proper meeting room and table set-ups, various meeting room and table configurations and set-up of staging and dance flooring.
- Join/participate in one or more professional organizations as it relates to Sales and Catering.
- Perform any other reasonable duties as required by management.
Education
- Hospitality Management or related Bachelor’s degree from an accredited university.
Skills and Abilities
- Able to communicate in the English language. Second language is a plus.
- Able to work flexible schedules including holidays and weekends and able to perform multiple tasks.
- Must be able to work in a fast paced environment.
- Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook).
Physical Requirements
- On a continuous basis, sit at a desk for long periods of time in front of a computer screen; intermittently twist to reach equipment or supplies surrounding desk; perform simple grasping and fine manipulation; use telephone and computer keyboard.
- Must be physically fit to lift, pull, and push items up to 50 pounds.
- Also requires standing/walking/reaching and bending throughout shift.
Qualifications
