What are the responsibilities and job description for the Customer Service Representative position at TBG | The Bachrach Group?
Customer Service Representative
Location: Farmingdale, NY
Hours: Monday - Friday, 9 AM - 6 PM
Compensation: Up to $18/hour
Onsite Position
Job Responsibilities (including but not limited to):
- Support delivery and installation teams on the road.
- Manage a high volume of phone inquiries related to home deliveries, services, and installations.
- Assist showroom staff with processing delivery tickets and troubleshooting.
- Check in delivery drivers upon their return from routes.
- Prepare and organize next-day delivery documentation.
- Reconcile invoices with run sheets to ensure proper merchandise loading.
Salary : $18