What are the responsibilities and job description for the Loan Operations Specialist position at TBK Bank?
Join TBK Bank!
At TBK Bank, a member of the Triumph Financial portfolio of brands, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK stands for helping the people and business in our communities succeed. We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals.
Position Summary
Keep records of loans and leases in bank computer system(s).
Essential Duties & Responsibilities
- Provide servicing for all types for loans – Commercial, Equipment Finance, Mortgage and Consumer.
- Input and ensure new and renewed note information meets quality standards.
- Compute interest and principal payments, and payoffs on loans.
- Process loan payments, including participation remittances.
- Monitor various reports to determine validity of information.
- Reconcile various general ledger accounts.
- Maintain the bank’s lender placed insurance.
- Process non-accrual/charge-off loans.
- Process incoming wires.
- Verify and correct E-Oscar disputes.
- Maintain escrow accounts.
- Process paid in full loans and release collateral.
- Check in new consumer and mortgage notes and collateral.
- Research and resolve customer inquiries, including paid in full loans and collateral.
- Perform monthly reporting and remittance to various investors.
- Promote and implement the bank's sales culture and service philosophies.
- Perform other duties as assigned.
Experience & Education
- Associates Degree preferred or a combination of banking experience and/or degree.
- At least six to nine month’s banking or related experience preferred.
Skills & Abilities Required
- Detail oriented with strong organizational skills.
- Solid knowledge of Microsoft Word, Excel, and Outlook.
Work Environment
The work environment characteristics described here may be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
- Ability to work in a confined area.
- Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.
- While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone.
- Specific vision abilities are required by this job due to computer work.
- Light to moderate lifting is required.
- Regular, predictable attendance is required.
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We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.
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