What are the responsibilities and job description for the Associate Manager- Visual Merchandising position at Tbwa Chiat/Day Inc?
Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites : mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must-have fashion and key pieces that together are the foundation of a modern wardrobe.
Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.
Club Monaco was recently acquired by Regent, LP, a leading private equity firm based in Beverly Hills.
Position Overview
The Associate Selling Manager contributes to the financial growth of the company by ensuring customer service exceeds expectations, operational integrity, and the development and promotability of our human resources. He or she will be responsible for supporting the goals of the company and individual store. The Associate Selling Manager can also have a specialty within the store, including merchandising, inventory, or project-related tasks.
Key Responsibilities
- Clienteling
- Create and foster a database of Club Monaco customers
- Implement a Personal Shopper Program
- Provide unsurpassed customer service at all times
- Implement a monthly outreach program to update the client base as new products reach the store
- Brainstorm ideas for in-store events
- Partner with store management team and district manager to execute store events
- Field customer inquiries, including questions about specific products, quality issues, return policy questions, etc.
- Implement a system to track monthly sales, number of inquiries, type of inquiries, etc.
- Lead Product Knowledge sessions for store staff
- Communicate product and customer feedback to managers
- Responsible for opening and closing the store on designated shifts
- Ensure monitoring and execution of daily payroll goals
- Assume Store Manager responsibilities in his or her absence
- Organize schedules for Assistant, Managers-in-Training, and Stylists
- To achieve or exceed financial plans through effective planning and execution thereby contributing to the Company’s overall financial results
- Analytical and strategic management of sales and wage budgets
- Monitors sales and financial results and takes appropriate action at the store level
- Ensures disciplined control of all store expenses
- To contribute to long-term growth through minimum turnover, recruiting high-level candidates as needed
- Encourages empowerment, reinforces ownership, and leads a positive work environment
- Ensures management and service associates clearly understand and meet job expectations
- Models and coaches selling service as well as other skills
- Provides continuous performance feedback and necessary training
- Maximizes inventory to achieve planned sales
- Trains managers and service associates in inventory management
- Ensures operational integrity in routines and practices
- Trains and supports management and service associates in planning and supervision of store flips
- Monitors the application of policies and procedures
- Responsible for all opening and closing procedures of the store on all designated shifts
Experience, Skills, and Knowledge
Apply for this job
First Name
Last Name
Phone
Location (City)
Resume / CV
LinkedIn Profile
Are you legally authorized to work in the United States?
Will you now or in the future require sponsorship for employment visa status?
What specific location(s) are you interested in applying for?
What specific role(s) are you interested in?
What are your base salary expectations?
Are you comfortable commuting to this job's location five days a week?
J-18808-Ljbffr
