Senior IT Applications Specialist

Geotab is a global leader in IoT and connected transportation and certified “Great Place to Work.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab.

Who you are :

You are a skilled Senior IT Applications Specialist with superior analytical and problem-solving skills, high internal client satisfaction standards, and timeliness. The Senior IT Applications Specialist is responsible for the design, configuration, implementation, and maintenance of Geotab’s IT application systems - we would love to hear from you.

What you'll do :

This position is responsible for maintaining a secure and highly available application environment. You will be responsible for identifying and implementing features, functions, and capabilities to support internal client business plans. The role includes investigating and troubleshooting application issues of a complex nature, identifying improvements in existing applications, and clearly communicating these to the appropriate teams. You are highly motivated and very passionate about Geotab’s success, growth, and service quality. This position also requires you to work with other internal and external resources to maximize business benefits associated with these applications.

How you'll make an impact :

• Understands how their work as an application specialist fits into Geotab’s ecosystem, takes initiative to identify problems and propose team projects that resolve them.
• Owns design, planning, execution, and testing for projects, enhancements, and break / fix issues.
• End-to-end responsibility for designing, implementing, and maintaining the application lifecycle.
• Works with their team and adjacent teams to solve problems. Escalates problems that have a wider scope. More senior involvement in problem-solving and encouraging team members to work through issues that have a more narrow scope.
• Establish relationships with various teams in order to troubleshoot issues and develop long-term solutions effectively.
• Design, configure, implement, and maintain applications and service requirements while researching and establishing best practices.
• Lead and / or participate in projects as a technical subject matter expert.
• Analyzing new functionality in application releases to determine how it should be used.
• Plan, coordinate, and test upgrades for enterprise applications, recommending changes for improvement as needed while ensuring systems will operate correctly in current and future environments.
• Work closely with business owners in order to understand business needs and manage expectations of users being supported.
• Perform daily health checks to detect issues and minimize downtime.
• Performance tuning by identifying ways to maximize the potential and ensure high availability of applications.
• Identify and resolve medium to highly complex production problems for supported applications.
• Provide advice and recommendations to management regarding technology directions, decisions, security policy, and roadmap.
• Lead and ensure in-depth analysis of problems and initiate corrective actions and implementation of preventative measures.
• Lead in knowledge transfer sessions and documentation, mentor peers.
• Create and maintain SOPs for application portfolio including other technical documentation to be used by internal Geotab technical and non-technical teams.
• Write and maintain automation scripts and leverage configuration management to increase system efficiency and effectiveness.
• Maintain knowledge of docker containers in a production environment.
• Management of global Active Directory infrastructure including patching and general maintenance.
• Manage Google Workspace within Geotab’s corporate system and service environment.
• Experience managing Mobile Device Management (MDM) solutions.
• Zero Trust Architecture management.
• Ability to effectively prioritize multiple requests, projects, and activities typically working under pressure.
• Participate in an after-hours on-call rotation.
• Support Geotab global strategic initiatives.
• Participate in a 24x7 on-call rotating schedule (if applicable).

What you'll bring to the role :

If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.

Please note : Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.

Why job seekers choose Geotab :

Flex working arrangements

If you are interested in applying for this job, please make sure you meet the following requirements as listed below.

Home office reimbursement program

Baby bonus & parental leave top up program

Online learning and networking opportunities

Electric vehicle purchase incentive program

Competitive medical and dental benefits

Retirement savings program

How we work

At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs, and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL / 10mb UL. Virtual work is supported with cloud-based applications, collaboration tools, and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms, and gatherings. Join us and help reshape the future of technology!

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