Solution Architect | Data Center Security (Remote)

Technical Account Manager | Datacenter / Security (Remote) Columbus, OHWho is Trace3 ?Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!About the Role : The Technical Account Manager (TAM) will be a technical liaison between the pre-sales engineering and sales team with the customer’s technical stakeholders. This position will have a strong understanding of how technology enables businesses to develop strategies and meet objectives. The TAM will be involved in the entire sales cycle, including leading meetings to discuss key business and technology issues, assess clients' needs and identify the products / solutions that best meet those needs.What You’ll Do : Provide a communication conduit from customer technical stakeholders to internal engineering teamEngage internal engineering team with new opportunities, issue resolution situations and provide frequent updates to Account Management and Engineering teamsDevelop rapport with technical stakeholders (architects, lead engineers, managers) to expand relationships with other technical stakeholders and learn about new or potential opportunities for Trace3 technologiesExpose technical stakeholders to new enhancements and / or technologies through onsite or WebEx presentationsDocument and update sold products in each major accountAssist the account team in the development of requirements and diagram information within project proposalsEscalate to management and engineering with resource or fulfillment concernsCoordinate implementation with customer and internal engineering teamEnsure customer satisfaction with communication and supportMay perform other duties as assigned by supervisor15% to 20% travelShould have home / virtual office setup within an hour or so to ChicagoQualifications & Interests : Minimum of 5 years of relevant sales experience within a technology environmentExcellent understanding of business environments and challenges of IT operations in an enterprise level corporationProven success in technical solution selling and strong understanding of how clients use technology to meet business objectivesStrong financial and business acumen with understanding of a multi-faceted business operationExcellent oral, written communication and presentation skills with an ability to present technical issues, training sessions, and demos to C-Level Executives and non-technical audienceHighly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environmentAbility to approach customer and sales requests with a proactive and consultative manner; listen and understand user requests and needs and effectively deliverComfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environmentMotivated self-starter who loves to solve challenging problems and feels comfortable working directly with customersThe Perks : Comprehensive medical, dental and vision plans for you and your dependents401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term DisabilityCompetitive CompensationTraining and development programsStocked kitchen with snacks and beveragesCollaborative and cool cultureWork-life balance and generous paid time offActual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.$175,000 - $225,000 USD#J-18808-Ljbffr

Salary : $175,000 - $225,000