What are the responsibilities and job description for the Lead Host - Tchefuncte's position at Tchefuncte's Restaurant?
Here at Tchefuncte's in MADISONVILLE, we are looking for a responsible lead host to add to our team. You will serve a vital role in working to ensure our customers’ have a great experience. Your responsibilities include supervising seating arrangements, overseeing planned events, and serving as an outstanding first impression. If you have a polite and friendly attitude and enjoy being a part of a team within a fast-paced workplace, we’d like to meet you.
Responsibilities:
- Manage all aspects of Opentable.
- Recongize VIPs and regulars
- Be able to manage floor plans, seating rotation and guest requests with grace
- Make great and impressive first impression on clients
- Be available to answer calls and to greet guests
- Thank clients for their patronage when they are leaving
- Communicate with customers while they wait for their drink and food order
- Ensure complete and consistent cleanliness of the hostess area
- Supervise seating and reservations efficiently
- Handle clients amicably and with understanding whether they have reservation or not
- Schedule reservation for guests both in person and over the phone
- Communicate with supervisors or management on any issue related to customers
- Handle all cases related to guest courteously and professionally
- Maintain diplomacy while relating with clients
- Oversee events and ensure they run smoothly
- Assist service staff with events to provide an exceptional experience for all party attendees
