Enrollment Counselor

Job Description : POSITION SUMMARY :

The Enrollment Counselor position at Pacific Oaks supports all recruitment, admissions, and advising efforts at the college. Additionally, it helps with activities by handling communications, information and paper flow with prospective and admitted students. The successful candidate will be an articulate, organized, results driven, a dynamic and enthusiastic leader, and a team player.

This position is located in Pasadena and reports directly to the Director of Admissions.

SUPERVISION RECEIVED :

The incumbent performs a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments.

ESSENTIAL FUNCTIONS :

Customer Service & Communication

• Provide excellent customer service to prospective students throughout the full admissions recruitment process.
• Counsel prospective students on completing Admissions requirements, academic programs, admission options, financial aid opportunities, and campus tours.
• Assist new and continuing students with the registration process.
• Conduct follow-up with prospects and applicants through phone and written correspondence.

Admissions Goals & Outreach

Team Collaboration & Meetings

Administrative & Data Management

Flexibility & Availability

Diversity & Inclusion

Other Duties

Is regular attendance an essential function?YesNo

ESSENTIAL KNOWLEDGE, SKILLS and ABILITIES :

Knowledge :

Skills :

Abilities :

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES :

Knowledge :

Skills :

Abilities :

POSITION QUALIFICATIONS :

Required :

Preferred :

TYPICAL WORKING CONDITIONS

EQUIPMENT USED :

ESSENTIAL PHYSICAL & MENTAL TASKS :

Physical Demands :

StandingLifting : 10 Lbs.Pushing / PullingDriving

WalkingCarrying

HearingSpeaking

ReachingWritingSquatting / KneelingSeeing

ClimbingPushingOther : Typing

Physical Environment - Exposed to :

NoiseHeat / ColdFumes / Gases

Human Tissue / Fluids

ChemicalsCarcinogensDirt

Animal Tissue / Fluids

Toxic ChemicalsRadiation Other :

Biohazardous Material

Mental Demands :

ReadingFrequent Interruptions

Periods of Concentrated Attention

Detailed WorkIrregular Work Schedule

Frequent Contact with People

Frequent Deadlines Other :

Multiple Concurrent Tasks

TRAVEL : Up to 5% of total time

ENVIRONMENTAL CONDITIONS :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job :

The noise level in the work environment is usually quite to moderately noisy while in the office. The office temperature is about 70 degrees.

DECISION MAKING :

The position is governed by the policies of Pacific Oaks, along with established procedures for the department.

CONTACT RESPONSIBILITIES :

Routine exchange or presentation of information.

Responsible for demonstrating professionalism and leadership in resolving conflicts with students and employees. Recommends alternative approaches to solve problems and conflicts.

FINANCIAL RESPONSIBILITY :

This position does not require the management of budgets, but it is required to follow Pacific Oaks policies for purchasing and budget approvals.

Pacific Oaks offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education. Some of our key benefits include : generous paid time-off, medical and dental coverage, company-paid life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts (FSA), tuition reimbursement, professional development, and regular employee appreciation events.

Pacific Oaks is an Equal Opportunity Employer.

Apply Link : Company :

Pacific Oaks