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Manager, Business Analysis/Intelligence (US)

TD Bank, N.A.
New York, NY Remote Full Time
POSTED ON 3/27/2025
AVAILABLE BEFORE 4/27/2025
Work Location: New York, New York, United States of America Hours: 40 Pay Details: $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Analytics, Insights, & Artificial Intelligence Job Description: Department Overview: The FCRM Business Analysis/Intelligence (BA/BI) Manager will be responsible for leading a group data and/or systems analyst to gather requirements against various FCRM and AML projects and oversee execution and delivery. The BA/BI Manager will also manage the BA/BI framework to collect both business and technical requirements, track critical milestones, escalate issues/risks and ensure stakeholder delivery. The candidate in this role will also support business architecture and data strategy teams with strategic developments in data and technology deployments. Job Description Summary: The Manager, Business Intelligence II leads a specialized team of professionals varying in size and complexity that are responsible for reporting and/or BI for a key business / function in the creation of new reports and data extracts. This role contributes to the design / direction of key strategic BI related projects / initiatives to ensure critical data and reporting elements are included and all business needs are met. Depth & Scope: Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required Leads and manages a sizeable team of Analyst professionals and overall operation of a diverse group in an area of moderate risk, complexity or scope Ensures an integrated approach with other business management areas, broader organization, and enterprise as appropriate Deep knowledge and understanding of businesses / technology, and organizational practices / disciplines Sound to advanced knowledge of external competition, industry and/or market trends in relation to own function / business Focuses on short to medium-term issues (e.g. 6-12 months) Education & Experience: Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or; 5 year of relevant experience; higher degree education and research tenure can be counted Preferred Qualifications: Experience managing people or related experience leading a team Familiarity with systems, applications, and data constructs Proven delivery of data and technology-related projects Some working knowledge of banking and or financial crimes domains Ability to analyze processes to decipher business requirements/needs Ability to design and test technical solutions Ability to use various banking systems include business intelligence software like Tableau and Power BI Customer Accountabilities: Leads a team of data / reporting analysts or specialists Leads and executes data / business processing / reporting using various internal data sources to support the understanding of customers, business drivers and financial results Supports all relevant projects and initiatives to ensure project data and reporting requirements are met; may also be accountable to lead team in bridging the gap between analytic outputs and business insights, including improving information presentation / delivery Oversees quality of data visualization presentations / layouts / templates etc. to be leveraged across a given business or across the enterprise and providea authoritative subject matter expertise and consultative support for own team, as required Works in a consultative role to provide “value-added” insights in the form of analysis, interpretation and advice to colleagues and supported business leaders on Liaises with stakeholders to conduct effective discussions on project requirements, data specifications, priority and timeline to ensure timely and accurate deliveries Creates and maintains detailed documentation on all projects / requests Ensures all projects are delivered according to department standards and guidelines Escalates according to operating model to remove barriers for the direct reports Manages and resources the request pipeline to ensure projects and initiatives are completed on time / within budget within priority order (as set by regulatory deadlines, business strategy, etc.) Manages relationships with key stakeholders to ensure proactive notification of upcoming projects, data reporting requests Manages resource capacity and maintains a pool of technical specialists to work on data and reporting projects Supports a culture of continuous improvement, implements process improvements including updates to BI intake process, development of SLAs, introduction of project roadmap / status reporting processes, etc. Ensures team has support and training required on technical platforms and business domain knowledge Coaches and supports direct reports in reaching their objectives and delivering business results Shareholder Accountabilities: Ensures team adheres to enterprise frameworks and methodologies related to overall BI & Reporting Leads relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements Supports team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the Bank Assesses / identifies key issues and escalates to appropriate levels and relevant stakeholders and business management where required Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite Identifies, mitigates and reports on risk issues per enterprise policy / guidelines and ensures appropriate escalation processes are followed Ensures business operations follow applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets) Works closely with key business leaders to optimize TDBG’s resources and leverage TD’s operating model to maximize efficiency, effectiveness, and scale Leads or contributes to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provides guidance for complex situations May lead relevant governance meetings or committees and related deliverables / outcomes representing the business on governance and control issues Manages oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed Oversees or leads the facilitation and/or implementation of action / remediation plans to address performance / risk / governance issues May provide data visualization and analytical thought leadership and stays current on development in data mining and the application of data science Employee/Team Accountabilities: Cultivates and models the Colleague Promise to support colleague growth, and a culture of care; makes an impact at work and in our communities by leading with authenticity and supporting well being to represent TD's brand Connects the alignment of colleague's contributions with the TD Shared Commitments Builds and retains an engaged and diverse team where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborates to move with speed and get things done Demonstrates inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful results Recruits, identifies strong talent and develops a diverse talent pipeline of qualified workforce to innovate and maximizes individual strengths to lead to a better business outcome Enables colleague growth by encouraging colleague development to achieve career and business objectives; ensures timely motivating appreciation and recognition to all colleagues Enables a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership Models sharing of knowledge, information, skills, and subject matter expertise among the team; ensures timely management and escalation of issues, and leads collaboration with other functions and teams Leads your team through change and creates an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, providing direction on changing priorities and empowering colleagues to drive innovation Enables a high-performance culture by setting team targets and objectives, facilitating on-going and proactive feedback / coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business results Manages employees in compliance with all human resources policies, procedures and guidelines of conduct Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. US Labor & Employment Posters | California Privacy | Accessibility | FAQ Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific

Salary : $86,840 - $139,360

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