Food and Beverage Supervisor, TD Garden

The opportunity

Delaware North Sportservice is seeking a part-time Food and Beverage Supervisor to join our team at TD Garden in Boston, Massachusetts. In this role, you will work under the direction of the department manager to ensure the effective operation of our VIP food and beverage outlet. This prestigious venue, called “The Boardroom” accommodates up to 390 guests across two levels, featuring three bars and multiple food stations.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Train and supervise associates and observe job performances
• Ensure all food preparations, presentations, and service meet company standards
• Ensure responsible alcohol service and report any violations
• Answer guest questions and resolve guest complaints
• Ensure all workstations, pantries, and storerooms remain clean and sufficiently stocked
• Uphold uniform standards
• Control inventory
• Maintain cleanliness of food displays and stations
• Ensure allergen awareness and contribute to menu development
• Create signage for all food items
• Facilitate communication between front and back of house
• Develop seasonal offerings for the bar program and displays, including specialty cocktails
• Train and supervise associates and observe job performances
• Ensure that health and safety regulations are adhered to
• Assist with all technical trainings including presentations
• Monitor progress and hold team members accountable to achieve desired outcomes
• Perform daily pre-shifts with team members
• Perform other duties as assigned

More about you

• Minimum of one year experience in a full-service restaurant, catering facility, or club-like environment required
• Demonstrates a strong commitment to excellence in customer service.
• Detail-oriented with strong organizational and leadership skills
• Ability to work accurately, efficiently, and courteously in a high-pressure environment
• Ability to effectively communicate with guests, and retain and communicate menu information and service preferences
• Basic math skills to accurately account for cash and inventory
• Must be available to work a flexible, event based schedule which includes nights weekends and holidays

Physical requirements

• Ability to lift up to 50 pounds for set-up, service, and clean up
• Ability to stand and walk for the entire length of shift, including walking up and down stairs and lifting as the work duties demand
• Variable temperatures – required to move between hot, noisy conditions of kitchen and climate-controlled dining environment
• May be required to work in confined and/or narrow spaces

Shift details

Evening shift
Split shift
Holidays
Monday to Friday
Weekends
Event based

Who we are

Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100 years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.