What are the responsibilities and job description for the Office Generalist position at TD&I Cable Maintenance, Inc.?
Job Description
Job Description
Description : Job Overview
The Office Generalist helps manage daily office tasks and assist company employees with whatever is needed to boost productivity. This position will be tasked with helping organize and run the administrative tasks related to creating job packets for our crews and assisting with the billing process.
Essential Duties and Responsibilities
- Manage the process of entering locate requests into various 811 systems.
- Work closely with managers, project supervisors, and foreman to create job packets.
- Maintain locates using various MS platforms, mapping systems, etc.
- Operates proprietary billing systems such as : ORCA, ACAS, BidMaster, Varrasett, WIN-QT, PINCS – existing knowledge of any of these systems is highly desired.
- Performs accounting, customer service, and organizational tasks to promote timely and accurate financial transactions.
- Collaborates with customers, billing team, subcontractors, third-party providers, and other stakeholders to resolve billing inconsistencies / errors.
- Creates invoices and billing materials to be sent directly to customers.
- Inputs payment history, upcoming payment information, or other financial data into individual accounts.
- Informs and manages missed or upcoming payment deadlines.
- Calculates and tracks various company financial statements.
- Assisting the fleet department with registrations and labels
Requirements :