What are the responsibilities and job description for the (Entry Level) Remote Customer Service Representative at Teal Construction Company position at Teal Construction Company?
Job Description
Job Description
Job Description :
We are seeking a highly motivated and customer-focused Remote Customer Service Representative to join our team. As an entry-level representative, you will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting our products and services.
Key Responsibilities :
- Answer customer calls, emails, and chats in a timely and professional manner
- Resolve customer inquiries, concerns, and issues with empathy and accuracy
- Provide product and service information, features, and benefits to customers
- Troubleshoot and resolve technical issues with guidance from senior representatives
- Document customer interactions and update records in our database
- Meet and exceed customer satisfaction and performance targets
- Collaborate with colleagues to achieve team goals and objectives
- Stay up-to-date with product knowledge and company updates through training and development programs
Requirements :
Benefits :
Available shifts and compensation : We have available shifts all days of the week. Compensation is $15.00 - $40.00 / hour.
About Teal Construction Company : Teal Construction Company is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at www.tealcon.com.
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Salary : $15 - $40
