What are the responsibilities and job description for the International Operations Specialist position at Team Air Express Inc bw?
Job Description
Job Description
International Operations Specialist
Job Description
The International Operation Specialist’s primary responsibility is to meet or exceed the expectations of our clients, each and every time we are of service to them, by responding quickly and proactively to challenges and facilitating a quick and positive solution to their international airfreight and ocean freight needs.
Position Overview and Responsibilities
- Prioritizing, scheduling, and routing shipments for air import / export.
- Maintaining accurate status updates for import / export shipments.
- Ensuring regulatory and country level compliance.
- Responding to inquiries from overseas agents / offices in a timely fashion.
- Interacting with customers and their key personnel as needed.
- Maintaining and growing relationships on Team’s behalf with both existing and new customers and carriers.
- Handling and quickly resolve any issues with customers, Team branches, and agents.
- Communicating daily with customers to keep them informed of changes pertaining to their shipments, should an update apply or be required.
Reporting Structure
This position reports to the Operations Manager
Qualifications and Requirements
Physical Requirements
Additional Information
This job description is not designed to be a comprehensive listing of activities, duties or responsibilities that are required. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.