What are the responsibilities and job description for the Automotive Service Advisor position at Team Automotive Staffing?
We are looking for a dedicated and professional Service Advisor to join our team. As a Service Advisor, you will be the key point of contact between our customers and the service department, ensuring they receive the highest level of service and satisfaction.
Duties
- Greet customers promptly and professionally, assessing their automotive service needs.
- Provide detailed explanations of services required, including oil changes, tire service, and diesel engine repair.
- Utilize automotive diagnostics to accurately identify issues and recommend appropriate repairs or maintenance.
- Write clear and concise service orders that effectively transmit customer concerns to the service team.
- Align customer expectations with service capabilities while promoting additional services that enhance vehicle performance.
Experience
- Previous experience in automotive service writing or as a Service Advisor is required.
- Strong knowledge of automotive systems, including diagnostics, repair procedures, and maintenance requirements.
- Proven sales skills with the ability to upsell services while maintaining customer trust.
- Familiarity with tire services, suspension systems, and general automotive repair processes.
- Excellent communication skills with a focus on customer service excellence.
- Ability to work in a fast-paced environment while managing multiple tasks effectively.
If you’re passionate about customer service, have a keen eye for detail, and thrive in a fast-paced environment, we’d love to hear from you! Join our team and play a vital role in delivering outstanding service to our valued customers. We offer competitive compensation, a supportive work environment, and opportunities for growth.
INDH
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Days:
- Monday to Friday
- Weekends as needed
Experience:
- Service Advisor: 1 year (Required)
Ability to Commute:
- Moline, IL 61265 (Required)
Ability to Relocate:
- Moline, IL 61265: Relocate before starting work (Required)
Work Location: In person
Salary : $60,000 - $80,000