What are the responsibilities and job description for the Customer Service Representative/Office Assistant position at Team Builder Recruiting?

Description

Customer Service Representative / Office Assistant

Ephrata, PA

Full-time opportunity with great benefits.
Hybrid Remote Position - Option to work from home 2-3 days per week after the training period
Serve as our customers' first point of contact coming into our office and the friendly voice on the phone
Learn to answer general questions about propane
Answer phones and check voicemail
Prepare delivery tickets
Accept and process customer payments via phone, in person, or mail
Communicate with other team members to meet our customers' needs
Join our office team rotation working Saturday mornings from October 1 until April 15, 8 am to noon, during our busy season. The weekday schedule is M-F, 8 : 00 am to 4 : 30 pm
Assist with cleaning office areas
Work for a faith-based business that values and respects its employees

Sweetwater Propane, Inc. seeks a full-time Customer Service Representative / Office Assistant to join our team. Our Ephrata, PA, office will be moving to our new location in Denver, PA, in the near future. We are a young, faith-based company that has been steadily growing. We strive to meet the needs of our customers with our team of professionals who utilize our knowledge, abilities, and resources to enrich the lives of our customers, community, and each other. Our Customer Service Representative / Office Assistant is the "Face" of our company and will be connecting with customers in person and over the phone.

What we are looking for in our Customer Service Representative / Office Assistant :

Experienced : Customer service and office experience are required.

Skilled : Strong typing skills. Familiar with Microsoft Word, Excel, and Outlook. Essential office administrative skills.

Accurate : Able to correctly enter data and process payments. Must have strong attention to detail.

Friendly : Enjoys interacting with and serving others, can answer questions, and build customer loyalty.

Great Communicator : Has excellent verbal and written communication skills.

Versatile : Willing to take on various tasks to support the company's growth.

Flexible : We have a rotation schedule for working Saturday mornings from October through April. This position would be 40 hours during the fall, winter, and early spring.

What we offer our Customer Service Representative / Office Assistant :

20-$22 p / h - DOE

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off & 7 paid holidays

Retirement plan with company match

Health Savings Account

Hybrid remote work option - work 2-3 days from home after training period

A friendly & respectful work atmosphere

Potential for growth for those who show initiative

To Apply

If you have good administrative skills and enjoy working in customer service, please submit your resume in Microsoft Word or PDF format for our Customer Service Representative / Office Assistant position. We look forward to hearing from you!

By submitting this application, you agree to receive recurring informational text messages (e.g., appointment alerts), which may be automated, to the mobile number used at opt-in from Team Builder Recruiting, LLC. Msg frequency may vary. Msg & data rates may apply. Reply HELP for help and STOP to cancel. See Terms and Conditions & Privacy Policy.

Salary : $20 - $22

Apply for this job

Receive alerts for other Customer Service Representative/Office Assistant job openings

Sign up to receive alerts about other jobs with skills like those required for the Customer Service Representative/Office Assistant.

Click the checkbox next to the jobs that you are interested in.

Customer Complaint Resolution Skill

Customer Service Desk Clerk - Grocery Store

Income Estimation: $28,339 - $36,572
Fast Food Shift Supervisor

Income Estimation: $29,500 - $36,608

Customer Interaction Skill

Customer Retention Representative I

Income Estimation: $35,412 - $45,784
Technical Customer Support Representative I

Income Estimation: $36,400 - $44,839

Job openings at Team Builder Recruiting

Administrative Assistant

Team Builder Recruiting

Lititz, PA Full Time

Administrative Assistant Lititz, PA Join a small, family-owned company dedicated to growth, innovation, and fostering a ...

Customer Service Representative

Team Builder Recruiting

East Earl, PA Full Time

Customer Service Representative East Earl, PA Contribute to our customers' overall satisfaction by providing outstanding...

Commercial Roofing Outside Sales Representative

Team Builder Recruiting

Cochranton, PA Full Time

Commercial Roofing Outside Sales Representative Cochranton, PA Thrive in a role where you build strong connections, work...

Service Technician

Team Builder Recruiting

Geneva, NY Full Time

Service Technician Geneva, NY Work for a privately owned company where you are a valued teammate Local service areas New...

Not the job you're looking for? Here are some other Customer Service Representative/Office Assistant jobs in the Ephrata, PA area that may be a better fit.

Customer Service Representative/Office Assistant

What are the responsibilities and job description for the Customer Service Representative/Office Assistant position at Team Builder Recruiting?

What is the career path for a Customer Service Representative/Office Assistant?

Sign up to receive alerts about other jobs with skills like those required for the Customer Service Representative/Office Assistant.

Job openings at Team Builder Recruiting

Not the job you're looking for? Here are some other Customer Service Representative/Office Assistant jobs in the Ephrata, PA area that may be a better fit.

We don't have any other Customer Service Representative/Office Assistant jobs in the Ephrata, PA area right now.

AI Assistant is available now!