Home Health care scheduler

The Scheduler is responsible for coordinating and managing the schedules of home health care clients, matching them with available caregivers based on individual needs and ensuring efficient delivery of services by coordinating appointments, managing staff availability, and communicating with both clients and caregivers to maintain smooth operations within a home health agency

Key responsibilities include:

• Scheduling client visits:Planning and scheduling home health care visits for clients based on their care plan, including coordinating with nurses, therapists, and aides to ensure proper coverage.
• Staff allocation:Assigning caregivers to clients based on their skills, availability, and client preferences, considering any special needs or compatibility factors.
• Care plan review:Reviewing client care plans to understand required services and ensure schedules accurately reflect those needs.
• Communication with clients and caregivers:Maintaining open communication with clients and caregivers regarding scheduling changes, cancellations, and any updates related to care delivery.
• Managing scheduling conflicts:Identifying and resolving scheduling conflicts promptly, adjusting schedules as needed to accommodate emergencies or changing client needs.
• Data entry and record keeping: Maintaining accurate client and caregiver information in the scheduling system, including documenting visit details and any relevant updates.
• Insurance verification and authorization: Verifying insurance coverage and obtaining necessary authorizations for services to be provided.
• On-call responsibilities: May be required to handle after-hours calls regarding scheduling issues or client emergencies.

Required skills:

• Excellent communication skills:Ability to effectively communicate with clients, caregivers, and other healthcare professionals, both verbally and in writing.
• Strong organizational skills:Ability to manage complex schedules, prioritize tasks, and maintain accurate records.
• Detail-oriented:Attention to detail to ensure accurate scheduling and documentation.
• Problem-solving skills:Capability to quickly identify and address scheduling issues and find solutions to meet client needs.
• Computer proficiency:Familiarity with electronic health records (EHR) systems and scheduling software.

Relevant experience:

• Previous experience in a healthcare setting, ideally within a home health agency.
• Knowledge of medical terminology and basic understanding of home health care services.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 30 – 40 per week

Medical Specialty:

• Home Health

Schedule:

• Monday to Friday
• On call

Ability to Commute:

• Cleveland Heights, OH 44118 (Required)

Work Location: In person

Salary : $16 - $20