Business Development Representative

Area Account Executive

COMPANY: HornerXpress Melbourne, Inc.

ADDRESS: 455 Stan Dr. Melbourne, FL 32904

REPORTS TO: Area Branch Manager

FLSA: Exempt

Position Summary

This is an excellent opportunity for an experienced salesperson to connect with a wonderful company. The right candidate for this position will be passionate about the pool industry and the products HornerXpress provides. This dynamic team player will have a “Win-Win” attitude to attain and retain customers and will focus on continued growth in the areas of sales, company, and personal development.

Key Responsibilities:

Customer Relations

• Provide excellent customer service to current and potential clients
• Communicate products, supplies and other needs to the appropriate department managers
• Contact customers to notify them of upcoming events, new products, and business-related items
• Responds to customer inquiries within the customer’s timeline.

Account Management

• Review accounts and determine areas for growth or improvement
• Review sales goals and coordinate strategies to meet or exceed them
• Follow-up to ensure customer’s needs are met
• Maintain acceptable sales margins

Business Development

• Cold call prospective clients
• Review current customer item price class reports for opportunities
• Attend all sales meetings and provide input
• Seek out new business by actively pursuing non-accounts
• Develop target lists and plan territory

Administration

• Work with AR to maintain receivables on accounts
• Liaise with manager and purchasing to keep product turns up
• Work with proprietary vendors to grow lines
• Work in synergy with branch staff to ensure open communication
• Prepare comprehensive, accurate and timely sales reports detailing customer activity and information

Problem Solving

• Solve practical problems with a variety of variables where limited data exists
• Promptly address all client issues working as the middleman to ensure the customer is satisfied
• Understand company processes, procedures and their flow, such as receiving, purchasing, order entry, shipping, accounting and dispatch to efficiently perform duties

Miscellaneous

• Attend trade shows and industry events
• Attend technical training seminars to increase product knowledge
• Attend CAP classes
• Be presentable and professional at all times
• Maintain internal relationships with all departments

Other Requirements for this Role:

• Positive, enthusiastic and flexible attitude
• Team-player mentality
• Strong communication skills
• Strong organizational skills
• Attention to detail
• Proficient in Microsoft Office
• Basic math skills (add, subtract, multiply, divide)
• Microsoft Dynamics 365 and NetSuite experience a plus
• At least 2 years of sales/customer service experience
• Pool industry experience preferred
• Ability to regularly lift or move up to 50lbs
• Strong commitment to the Team Horner Value System

Skills & Knowledge: 

• Positive, enthusiastic, and flexible attitude
• Team-player mentality
• Proficient in Microsoft Office
• Strong organizational skills
• Positive Mental Attitude
• Basic math skills (add, subtract, multiply, divide)
• Microsoft Dynamics 365 and NetSuite experience preferred
• Attention to detail
• Ability to treat all with courtesy and respect
• Ability to communicate effectively and efficiently
• 4 years of pool industry experience
• CAP Program Graduate

Education & Training:

• High School Diploma or GED required

Compensation & Benefits

• Participation in the Team Horner Employee Stock Ownership Plan
• Tuition reimbursement
• Ongoing industry training
• Yearly performance and long service awards and events
• Paid time off: Holiday, Vacation and Personal
• Health, dental and vision insurance offered
• Short/Long term disability insurance offered
• 401K and Roth offered
• Extensive wellness program including one-to-one coaching, healthy living seminars, exercise facilities and classes, stand-up desks and many other great incentives
• Positive and friendly work environment
• Merchandise discounts

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